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“Great choice”

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InterContinental Bordeaux Le Grand Hotel
Ranked #6 of 174 Hotels in Bordeaux
Certificate of Excellence
Houston, TX
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great choice”
Reviewed 9 April 2012

The Grand is THE choice for a stay in Bordeaux city center. The staff are very friendly and helpful and our stay has been the best we could have expected. From the minute you arrive, the infused aroma is relaxing and luxurious. The breakfast buffet is very nice and the rooms are very comfortable and well equipped. I read on other reviews the complaint of the parking fee. If you park in the public parking a few blocks away, you only save 10 euros a night, so it is not such a bad deal for the valet service and convenience. We will return.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TXmermaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,439 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (204)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Paris, France
Level 5 Contributor
45 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 26 March 2012

stayed here for 1 night on a business trip and really enjoyed the discreet but efficient service, decorated in a exquisit 19 century look. I loved the Molton Brown toiletries the housekeeper put into my bathroom. Anthony at the desk was outstanding, breakfast buffet awesome. Free WiFi

Room Tip: 212 Deluxe room facing a quiet courtyard
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RolfParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guests_relation, Responsable relations clients at InterContinental Bordeaux Le Grand Hotel, responded to this review, 28 March 2012
Dear Guest,

Thank you so much for your nice review.

We are delighted that our mission was carried out through your stay.

We are looking forward to welcoming you back.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denmark
Level 6 Contributor
163 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 25 March 2012

I think you will enjoy this hotel. It is very classy indeed and the city centre location is impossible to beat. I found the staff extremely helpful, professional and friendly. The rooms have tons of old world charm and the lobby is at the same time opulent, cosy and welcoming. Are there any downsides to this excellent hotel? One or two. The rooms are not particularly brightly lit and a multitude of drapes and curtains mean you could probably mislay a golf bag and a shopping trolley without really noticing. My personal taste would run towards more light and airier rooms. A view of the city would be good too - I am sure that the forward facing rooms have that though, so be sure to request one of those. As other reviewers have mentioned, the floors are a maze of corridors on several levels, which may be difficult if you are not fully fit. On Saturday night there was a lot of inner city noise, which may be a problem if you are a light sleeper like me. No double set of doors to the corridor, but didn't bother me much as the room was very far from the stairs and lifts.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GWRfanabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guests_relation, Responsable relations clients at InterContinental Bordeaux Le Grand Hotel, responded to this review, 28 March 2012
Dear Guest,

I would like to thank you for having taken the time to share your experience at the Grand Hotel Bordeaux & Spa. You can be assured that I took good notes of your remarks which always help us to improve our services.

Please accept our deepest apologies regarding the noise in the street down your room. You can be assured that we will do the necessary during your next visit to accommodate you in better conditions by providing a room on a courtyard.

I do hope that these negative aspects you experienced have not permanently spoiled your opinion of the Hotel and that you will give us the opportunity to restore your faith in us in the future. Of course, the Grand Hotel Bordeaux & Spa prides itself to provide its guests with a good services and cares.

Looking forward to having the pleasure of welcoming you again at The Grand Hotel Bordeaux & Spa, I remain at your entire disposal.

With all my very best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
France
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 March 2012

We decided to spend Christmas Eve and Christmas Day at this hotel. From arrival to departure the reception staff were excellent and helpful. The dining was brilliant and service exemplary especially as they were extremely busy. We loved the room with the vanity extras which were very good quality.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ykcul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brazil
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 March 2012

The hotel has the perfect location to visit Bordeaux. All the staff were very helpful and the rooms very comfortable.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrazilClaudia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guests_relation, Responsable relations clients at InterContinental Bordeaux Le Grand Hotel, responded to this review, 7 March 2012
Google Translation
Cher Client,

Tout d’abord, nous vous remercions d’avoir pris le temps de partager vos impressions concernant votre séjour au Grand Hôtel de Bordeaux & Spa.

Nous tenons également à vous remercier pour la gentillesse de votre commentaire. Nous sommes ravis que votre expérience dans notre hôtel ait su répondre à vos attentes.

Dans l’attente du plaisir de vous accueillir de nouveau, nous vous prions de croire, cher Client, en l’expression de nos sentiments les meilleurs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Bordeaux Le Grand Hotel

Property: InterContinental Bordeaux Le Grand Hotel
Address: 2-5 Place de la Comedie, 33000, Bordeaux, France
Phone Number:
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Bordeaux
#2 Romantic Hotel in Bordeaux
#3 Family Hotel in Bordeaux
#4 Business Hotel in Bordeaux
#5 Luxury Hotel in Bordeaux
Price range (per night): ₹ 20,597 - ₹ 45,103
Hotel Class:5 star — InterContinental Bordeaux Le Grand Hotel 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Regent Bordeaux
Bordeaux Regent

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