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“This is THE place to stay in Bordeaux”

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InterContinental Bordeaux Le Grand Hotel
Ranked #8 of 173 Hotels in Bordeaux
Certificate of Excellence
Level Contributor
289 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
“This is THE place to stay in Bordeaux”
Reviewed 18 February 2012

The hotel is way out of my price range in season, but it is February and the rates are very reasonable. From the minute you enter you are treated as a valued guest, no request is too trivial. You are treated like a star!
Rooms are small by US standards but well appointed, including a large flat screen TV. Exceptionally clean and neat, I went to breakfast and when I returned in 30 minutes my room was clean.
Easy check in and out.
I've stayed many times in Bordeaux and this is the place.

Room Tip: Don't worry, all rooms are very quiet.
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Earthbound-Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guests_relation, Responsable relations clients at InterContinental Bordeaux Le Grand Hotel, responded to this review, 23 February 2012
Dear Guest,

We truly enjoyed welcoming you to the Grand Hotel de Bordeaux & Spa and it was a real pleasure to read these wonderful comments!

Thank you very much for your congratulations on the team. They were thrilled to hear that you had a wonderful time.

We all look forward to seeing you back in a not too distant future!

Sincerely yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,406 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 February 2012

We are just back from a lovely stay at this hotel. We arrived early and wanted to leave our bags until check in time but the room was already prepared. We were given an upgrade and a personal tour of the hotel at check in. The staff were very attentive, friendly and couldn't do more for us. The room itself was small (even with an upgrade) but we had expected this based on pictures online, however, they still managed to fit in two 50" flat screen TV's. The toilet doesn't have a sink in it so you need to walk to the bathroom to wash your hands but we live in France so are used to things like that. Breakfast had a wide choice to suit most people. Some of the bread I had was the best I'd ever tasted! The room was spotless and they even arranged our own toiletries beautifully and came to see us to ensure everything was okay. The location and service could not have been better.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sydney75123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guests_relation, Responsable relations clients at InterContinental Bordeaux Le Grand Hotel, responded to this review, 3 February 2012
Dear Guest,

We truly enjoyed welcoming you to the Grand Hotel de Bordeaux & Spa and it was a real pleasure to read these wonderful comments!

Thank you very much for your congratulations on the team. They were thrilled to hear that you had a wonderful time.

We all look forward to seeing you back in a not too distant future!

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
101 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 28 January 2012

I was amazed by this hotel which far exceeded my expectations. A prime location in the middle of Bordeaux looking out over the main square. Extremely comfortable rooms (even if the decoration may be a little over the top for some tastes) with excellent noise insulation. Fantastic service from staff who have an unnatural ability to remember guest's names. A delicious room service breakfast, which even included two types of butter. Regrettably I didn't have time to try the spa, but the pictures look fantastic. I will return.

P.s. I don't usually write reviews which are this glowing!

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Charlie1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guests_relation, Responsable relations clients at InterContinental Bordeaux Le Grand Hotel, responded to this review, 3 February 2012
Google Translation
Cher client,

Nous sommes ravis que vous ayez passé un agréable moment lors de votre séjour à Bordeaux parmi nous !

Nous essayons à chaque séjour de mettre tout en œuvre afin assurer le meilleur confort de nos clients. Nos équipes seront ravies de savoir que vous avez aimé votre séjour parmi nous.

Nous espérons vous revoir très prochainement au Grand Hôtel de Bordeaux et ainsi essayer le Spa!

Très sincèrement,
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Alexandria, Virginia
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 January 2012

I liked everything about the Grand Hotel. If there was a rating higher than five I would give it to this hotel. The property itself is beautiful and is in an ideal location, at the heart of the city. The staff are phenomenal! From the time I stepped out of the taxi I was greeted by a friendly staff member; check-in was a breeze, the front desk staff were professional yet accommodating and I was blown away when the Director of Guest Relations accompanied me to my room and explained the facilities, and features of the room. I was equally impressed because my bag was already in my room when we got there. The room was beautiful and I absolutely enjoyed my stay -- this is truly a "Grand" hotel! As a footnote: I forgot to pick up an item during the trip and emailed the concierge to ask if they could purchase and mail the item to me. They immediately responded and was ready to do so; however, I was able to locate the item in London and did not need them to mail it afterall. The staff at this marvelous hotel are truly top-notch. I highly recommend this hotel to anyone travelling to Bordeaux.

Room Tip: Ask for a room towards the front of the hotel
See more room tips
  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChefG-A2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guests_relation, Responsable relations clients at InterContinental Bordeaux Le Grand Hotel, responded to this review, 26 January 2012
Dear Guest,

It was a real pleasure to welcome you to the Grand Hotel de Bordeaux & Spa, and I was most pleased to learn that your stay met your expectations.

Your kind words and compliments were immediately shared with our staff who were very grateful to receive them.

I would like to thank you for having shared your experience with us and I look forward to welcoming you back to Bordeaux in our hotel in the near future.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 January 2012

Exceptional hotel that's fabulous!!! My hubby and I where there from 15-19jan12... I managed to get a great winter discount... Overall only about 250euros which I think is a great steal. All the staff spoke English, everything detail was perfect, the decor of the hotel was magnificent, guess it would probably costs double staying here during Summer! My only complaint was that the room was really small and with 4 luggages, it was quite a nightmare packing n unpacking...we also had dinner At the their traditional French restaurant, fabulous food and didn't charged us extra for corkage when we brought our own wines we bought from our wine tours!!!! Exceptional, strongly recommended .....

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TracieYap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guests_relation, Responsable relations clients at InterContinental Bordeaux Le Grand Hotel, responded to this review, 23 January 2012
Dear Guest,

It was a real pleasure to welcome you to the Grand Hotel de Bordeaux & Spa, and I was most pleased to learn that your stay met your expectations.

Your kind words and compliments were immediately shared with our staff who were very grateful to receive them.

I would like to thank you for having shared your experience with us and I look forward to welcoming you back to the Grand Hotel de Bordeaux in the near future.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Bordeaux Le Grand Hotel

Property: InterContinental Bordeaux Le Grand Hotel
Address: 2-5 Place de la Comedie, 33000, Bordeaux, France
Phone Number:
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Bordeaux
#2 Romantic Hotel in Bordeaux
#3 Family Hotel in Bordeaux
#4 Business Hotel in Bordeaux
#5 Luxury Hotel in Bordeaux
Price range (per night): ₹ 20,958 - ₹ 90,308
Hotel Class:5 star — InterContinental Bordeaux Le Grand Hotel 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Regent Bordeaux
Bordeaux Regent

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