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“Great location in the middle of everything”

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Best Western Grand Hotel Francais
Ranked #10 of 173 Hotels in Bordeaux
Certificate of Excellence
GreenLeadersBronze level
Finland
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great location in the middle of everything”
Reviewed 17 July 2011

According to location I don't think you can outdo this hotel. Yes, it's very average but still clean, quiet and reasonably priced. Shopping, restaurants and attractions are just outside your doorstep. If you need to go further than downtown everything is easily reachable by tram.

Breakfast was ok, the basics like yoghurt, jam, fruit and croissants - and obviously paquette.. ;) A very nice touch was freshly squeezed orange juice. This French lady at the breakfast room was so sweet guiding us on how to use the squeezer.

Service was also ok, altough some of the receptionists could make an effort to look a bit happier to serve you. When checking out receptionist did everything by the book but came across as fed up.

We had a very lovely dinner in a restaurant close to the hotel on this "restaurant street", which has a bunch a places to choose from.

BTW - Bordeaux is so much nicer than Paris...! Less tourists and the city is more beautiful and original.. not to mention how romantic it is. (Let alone prices in Paris...) Will definitely visit Bordeaux again!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank PoppyGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Melbourne, Australia
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 June 2011

We recently spent 3 nights at the Grand Hotel Francais in Bordeaux.
It is a lovely hotel, very well located for shopping and all the sights of Bordeaux, and has a nice setting for breakfast.
Staff are helpful & friendly.
The one disappointment was probably of our making - we had booked the basic room for our stay and, simply stated, it was too small for 2 adults with luggage. Had we known in advance, we would have opted for something a little better and our expereice would have been much improved.
Would happiliy recommend this hotel to anyone visiting Bordeaux - just don't opt for "basic".

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ADM1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilbao, Spain
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 January 2011

Stayed there with my wife. Location is excellent, downtown Bordeaux but pricey for the value you get. Rooms are outdated, and charmless. Despite of the nice building everything else seems cheap, decoration is ok. On the brighter side, bed was comfortable and surroundings were ok.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank izarauz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGHF, Guest Relations Manager at Best Western Grand Hotel Francais, responded to this review, 2 March 2011
We are sorry to read that you have been disappointed, although we constantly keep in mind the comfort or our customers. Therefore we are renovating our hotel every year step by step. We sincerely regret that you didn't find the room convenient.
We hope to welcome you again. You can be sure that we will do our best to make your stay satisfying.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 October 2010

just like other euro hotel, the room is small. but, it is clean. the location is very good, we can walk to tour center and restauants and riverside. however, we are asked to pay for the breakfast which is included in our room rate. they ask us to show the paper to prove our room rate inicludes breakfast. they said the room rate doesn't include the breakfast most of the time. they are lying. on best western websit, the room rate includes breakfast all the time. also, they should have all our booking information in their computer system. there is no way they don't know we paid for the room & breakfast. I guess they just want to make more money on us since we paid for special offer which is almost 30% discount. So, be very careful and always have the booking information w/you untill finishing check-out procedure

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank edge91210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
Reviewed 8 October 2010

I recently stayed at the BW Grand Hotel Francais in the middle of the shopping district in Bordeaux. The location cannot be beat and it is one street away from the tram in the midst of the pedestrian shopping district. The hotel was charming and well-appointed. The room was modern, newly renovated, and clean. It was a tiny room, but we didn't need much space as we were out shopping and enjoying the nightlife. The room was a real bargain, too. Breakfast came with the room and looked delicious, but we had to leave early to catch the train and didn't have time to try it. I would definitely stay here again!

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilovefrance72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Grand Hotel Francais

Property: Best Western Grand Hotel Francais
Address: 12 Rue Du Temple, 33000, Bordeaux, France (Formerly BEST WESTERN Grand Hotel Francais)
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Bordeaux
#15 Business Hotel in Bordeaux
Price range (per night): ₹ 9,289 - ₹ 15,603
Hotel Class:3 star — Best Western Grand Hotel Francais 3*
Number of rooms: 35
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Also Known As:
Best Western Bordeaux
Bordeaux Best Western

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