We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Both visits were good”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mercure Bordeaux Chateau Chartrons Hotel
Ranked #40 of 177 Hotels in Bordeaux
Reviewed 9 September 2017

I stayed here twice now on business trips. My company booked a club room and both times I had rooms looking out over a side street. This meant I could keep the windows open at night.

The rooms were both times large and very comfortable with writing desks separate toilet and bathroom.

  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Service
Thank Odettexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie R, Responsable réception at Mercure Bordeaux Chateau Chartrons Hotel, responded to this reviewResponded 22 September 2017

ear ROMAIN BOUQUEREL,
Dear Madam, Sir,

We thank you very much for your comments regarding your stay at the Hôtel Mercure Bordeaux Château Chartrons.

It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope to see you again for a nxet stay in Bordeaux.

Kind regards

Karine Fischbach
responsable hébergement

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (841)
Traveller rating
Traveller type
Time of year
Language
  • More languages

4 - 8 of 841 reviews

Reviewed 13 August 2017

The Mercure Bordeaux Château Chartrons Hotel (which is rated a 4 Star Hotel) is part of the Mercure Chain of Hotels (all of which are part of the Accor Group, The Mercure and Novotel and their Mid Price Hotel Chains and the F1 and Ibis Hotels are their budget chain and the Pullman and Sofitel Brand are there premier Luxe five star hotels.
This hotel is popular with tour companies that is why we were booked here.
This Hotel is located at the Wine Merchant District (you can buy the famous Bordeaux Red and White Wines just across the street and around the hotel as there are many wine stores around) and is about 1.8 Kilometers to the Place De Quincones and 2.1 kilometers to the Famous National Theater and the famous Pedestrian Shopping Area Rue Saint Catherine. So you either ride a taxi going to the Center or Via the Tour Bus (like us as we were in a Tour Group) or take the public bus 4 to JOURNU-AUBER and walk for 300 hundred meters more or take the Public Tram at Line B in COURS DU MEDOC (you walk for 750 meters to the tram stop) then hop off at Quincones.
The Hotel has six floors and has 215 rooms and suite of which the Standard (de luxe rooms) rooms can be single or double beds and they are small (which are within the average european sized hotel room) at only 19 Square Meters. We stayed here for 1 night and the price for two of a night in a Standard Double Bed Room is 178 Euros and it includes the buffet breakfast for two.

Other Amenities here include: a shoe shine machine per floor, a fitness center, sauna and spa, convention rooms, Le Chais Saint Restaurant (where the complimentary breakfast buffet is held), A Bar, parking slots for guests (you pay 10 euros a night).

there is no swimming pool.

Check In is 2:00 pm and check out is 12:00 pm

  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie R, Responsable réception at Mercure Bordeaux Chateau Chartrons Hotel, responded to this reviewResponded 22 September 2017

Dear Sir,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Château Chartrons and also all the informations you gave to explain our location.

Just some details, we only have 3 floors, no sauna and no spa and no shoe shine machine per floor.

Thank you again for sharing your experience and for giving so good explanations of our hotel.

Kind regards

Karine Fischbach
responsable hébergement

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017

Comfortable , spacious , clean room with writing desk , chair and sideboard but no lounge chair. Separate toilet and shower cubicle. Safe instructions were difficult to understand and use. Excellent breakfast . Would recommend for convenience.

Stayed: July 2017, travelled with friends
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie R, Directrice at Mercure Bordeaux Chateau Chartrons Hotel, responded to this reviewResponded 7 August 2017

Dear Sir,
I would like to thank you for having taken the time to share your experience.
I hope to have the opportunity to welcome you again in the near future.
Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017

Location is quite good, little bit away from centre of the town but still on walking distance. Good value for Money. Excellent breakfest. Room is quite big with all necessary equipment. Parking is available in hotel garage but also in the strrets around hotel whicg are very safe.

  • Stayed: June 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Sergije1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie R, Front Office Manager at Mercure Bordeaux Chateau Chartrons Hotel, responded to this reviewResponded 13 July 2017

Dear M. PLAVSA,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Château Chartrons.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Hope to see you again at the Mercure Bordeaux Château Chartrons.

Karine Fischbach
front desk manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

The hotel itself is nice, just like typical 3 star hotel. Big lobby. But I don't like the room. It is decorated in reddish style- red wall, red carpet. The light is too dim. So I feel very uncomfortable in room, more like ghost house. However, I am not sure if other rooms are also in this style. The breakfast room is very big. But only less than 20 tables are placed and allowed to sit by guest. So, it is very congested because all tables are very close to one another. You can clearly hear people next to you talking. The staff is nice.

Stayed: June 2017, travelled with friends
Thank Jing100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bordeaux hotels
1 km away
Mercure Bordeaux Cite Mondiale Centre Ville
2.4 km away
Adagio Bordeaux Gambetta
Adagio Bordeaux Gambetta
#12 of 177 in Bordeaux
1,029 reviews
2.1 km away
Quality Hotel Bordeaux Centre
Show Prices
Show Prices
Show Prices
2.8 km away
Novotel Bordeaux Centre
Novotel Bordeaux Centre
#41 of 177 in Bordeaux
1,088 reviews
2 km away
Hotel Continental by HappyCulture
2.6 km away
Mercure Bordeaux Centre Hotel
Show Prices
Show Prices
Show Prices

Been to Mercure Bordeaux Chateau Chartrons Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Mercure Bordeaux Chateau Chartrons Hotel

Address: 81 cours Saint Louis, 33300, Bordeaux, France
Phone Number:
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Bordeaux
#18 Luxury Hotel in Bordeaux
#21 Business Hotel in Bordeaux
Price Range: ₹ 7,175 - ₹ 10,523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bordeaux Chateau Chartrons Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
In the city of Bordeaux, the 4 star Mercure Bordeaux Chartrons features a superb victorian facade, its 215 rooms making for a rather refined and pleasant abode. Easily accessible and ideally situated near the exhibition centre facilities, its wine themeddecor will immediately make you feel as though you are in the Bordelais vineyards. Enjoy fine cuisine in our "Chais St Louis" restaurant, service on the patio on fine days. The hotel offers 20 meeting rooms overlooking the garden and a private garage. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Accorhotels.com, Hotels.com, Agoda, TripOnline SA and HotelQuickly so you can book your Mercure Bordeaux Chateau Chartrons Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Accor Bordeaux Chartrons

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing