The service from the staff at this hotel is superior. Almost all speak at least a little English, but we speak French also so it worked well for us. The room was a standard twin room, and a few of the power outlets were not working, I was unable to charge my laptop, camera or phone, but they had the electrician attend to immediately. They offered to charge my camera at reception in the interim. You don't get that kind of assistance often. Unfortunately after a day the same problem re-occurred. The staff at reception are happy to help and give directions to and from the city centre which is a comfortable, pleasant walk along the river about 15-20 minutes. It's all flat land so it's and easy stroll. The room itself was clean and serviced daily. No complaints about the hotel and the staff truly were great. Thank you Mercure Bordeaux Chateau Chartrons for your hospitality.
- Official Description (provided by the hotel):
- In the city of Bordeaux, the 4 star Mercure Bordeaux Chartrons features a superb victorian facade, its 215 rooms making for a rather refined and pleasant abode. Easily accessible and ideally situated near the exhibition centre facilities, its wine themeddecor will immediately make you feel as though you are in the Bordelais vineyards. Enjoy fine cuisine in our "Chais St Louis" restaurant, service on the patio on fine days. The hotel offers 20 meeting rooms overlooking the garden and a private garage. ... more less
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- Also Known As:
- Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
- Accor Bordeaux Chartrons