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All reviewsthe executive loungejean marienice hotelbusiness hoteltram ticketscity centreeu parliamentrooms are comfortableeasy accessminute walkbusiness tripfour nightsnice stayan upgradehotel is locatedold townstandard room
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Reviewed 10 September 2017 via mobile

Not very central, at three stations to the Strasbourg center with the tram, but with spacious rooms and comfortable beds, and with very nice and efficient staff.
The breakfast was very good and various.
It's a good option for a hotel in Strasbourg!

Stayed: September 2017, travelled with family
1  Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle P, Front Office Manager at Hilton Strasbourg, responded to this reviewResponded 11 September 2017

Dear Dana S,

Thank you very much for your comment regarding your recent stay with us.

We are happy to read that you enjoyed your stay with us and that everything was at your convenience.

We hope to have the chance to welcome you again at the Hilton Strasbourg.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

Stayed for 4 nights and we had a great stay.As stated by other people does need updating,but I think it makes up for it by the staff.Very accommadating.I must also make a special mention to Bob the concierge who made some excellent choices to visit.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank shirley h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle P, Front Office Manager at Hilton Strasbourg, responded to this reviewResponded 11 September 2017

Dear Shirley H,

Thank you very much for your nice feedback and your nice words toward Bob.

We are looking forward welcoming you back.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

My hopes weren't too high for this hotel after reading the reviews. At first my heart sank when I saw the building. It ain't pretty and is very dated.
However, checkin was excellent and very attentive. Room very clean, even though with dated decor.
Concierge suggested to take the tram to the city centre. This could not be easier, especially since the Concierge sold us the most suitable tram tickets at face value prices. Thought this is outstanding.
Returned to the Exec Lounge later in the evening. Again, expectations were low. Wow - fantastic locals wines (white, red, sparkling) were on offer together with local hors d'oeuvre.

Summary:
- Would I come back? YES (don't be put off by the distance to the city centre)
- Euro20 for overnight outside parking is too expensive in my mind
- Exceeded expectations, albeit a refresh is in my opinion overdue

Room Tip: High floor with view towards the cathedral
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Pro-Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle P, Front Office Manager at Hilton Strasbourg, responded to this reviewResponded 11 September 2017

Dear Pro-Flyer,

Thank you very much for taking the time to share your impressions.

We are glad to read that we have exceeded your hopes and that the service provided was beyond your expectations.

Rest assured that we have shared your comment regarding the parking fees to our General Manager.

We would also like to inform you that refurbishments are planned for beginning 2018.

We are looking forward welcoming you back.

Kind regards,

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Reviewed 6 September 2017

Just outside the city, this hotel was clean and decent. It was not amazing, but it was adequate. The restaurant was actually very good. We had a chicken dish with morel mushrooms and dumplings that was amazing. Without the restaurant it was not anything special - but that restaurant was really good. Don't let the area fool you - drive into the city and you step back in time. An amazing cathedral, a market with TONS of nugot and cheese. Really a cool little city.

Stayed: September 2017
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle P, Front Office Manager at Hilton Strasbourg, responded to this reviewResponded 8 September 2017

Dear Lisa,

Thank you very much for your feedback.

We are glad to read that you have enjoyed your stay with us as well as our restaurant.

We are looking forward welcoming you back.

Kind regards,

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Reviewed 6 September 2017 via mobile

We spent 2 nights here for a trip to Alsace. The hotel is very big with good breakfast but the room are rather old and need some renovation. The gym is good and have adequate machine. There is no beautiful view from the room we stay.

Stayed: September 2017, travelled with friends
Thank Chaicharn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabelle P, Front Office Manager at Hilton Strasbourg, responded to this reviewResponded 7 September 2017

Dear Chaicharn D,

First of all we would like to thank you for having chosen the Hilton Strasbourg for your recent stay.

We do hope that you had a pleasant stay and rest assured that we have well noted your remarks.

We would also like to inform you that renovations are planned for beginning 2018.

We do hope to have the pleasure to welcome you back.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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