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“Deliiiiiicuous ”
Review of Burger and Lobster - CLOSED

Burger and Lobster
Restaurant details
Reviewed 1 January 2017 via mobile

The beef burger, fries and salad I ordered here were fanTASTic. Fresh, high quality and highly moreish. You pay a bit more than most places with burger in the title but it's totally worth it! Can't wait to go back already!

1  Thank DragonIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack D, Manager at Burger and Lobster, responded to this reviewResponded 8 February 2017

Hi DragonIII

That's a new one on me, I've heard of fantastic but never fanTASTic, might have to start incorporating that into my vocab. Thanks for the amaZING
review.

Can't wait to welcome you back!

Valeria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (514)
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99 - 103 of 514 reviews

Reviewed 31 December 2016

Visited this restaurant on New Years Eve for lunch.
The staff at this restaurant are so friendly and attentive
There were 4 of us dining
2 had the original burger which was huge and came with fries and salad... both burgers were thoroughly enjoyed.
1 had the 2xpounder lobsters that came with sauce fries and salad... the steamed lobster was delicious, lovely and fresh.
1 had the lobster roll with fries and salad and sauce...this was also very delicious, the brioche bread roll was lovely and crisp outside and soft and fluffy inside and the lobster filling was very plentiful.

Only 1 of us had room for dessert (don't know how) ... they had raspberry Eton mess which they said was very nice.

The restaurant is huge but has a really nice atmosphere.

I have to give a special mention to Samantha ...her customer service is excellent.

We will return here as soon as we can ... it is a definite favourite of ours.

    • Value
    • Service
    • Food
Thank pdlamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack D, Manager at Burger and Lobster, responded to this reviewResponded 9 February 2017

Hi Plamb,

Thank you very much for this shining review!!!

It's great to hear that you had such a great experience with us. Your description of our delicious food is spot on I am really glad you enjoyed it!

We are looking forward to seeing you again soon.

Valeria

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Reviewed 24 December 2016 via mobile

Really nice lobster! Definitely recommend the steamed one! Really juicy with creamy sauce!强烈推荐蒸的龙虾,第一次吃龙虾吃饱了!下次还会来吃的!地瓜条是多点的,非常好吃 都很棒。 有龙虾套餐、牛肉汉堡套餐,还有龙虾汉堡套餐。龙虾有得选重量,三种可以选择。我们选择了中间那种,龙虾肉很实,吃两大口就差不多饱了吃的非常撑,四个人消费了120多镑,很贵,但是偶尔来享受一次还是不错的,服务也很好,就是要收10%服务费。

Thank YiqianL3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack D, Manager at Burger and Lobster, responded to this reviewResponded 9 February 2017

Hello Tripadvisor user,

Thank you for your review and recommendation!

It's great to hear that you really enjoyed our steam lobster and really creamy lemon & garlic butter. I blame google translator for not being able to figure out the rest, but I am glad to spot some smiley faces :)

We hope to see you again soon,

Valeria

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Reviewed 21 December 2016

I'm not a prolific trip adviser contributor if anything I believe it allows for either over critical and damaging personal attacks or at the opposite end of the scale promotional reviews done by in house marketing reviews.

I've visited this restaurant on many occasions and can assure you it's not McDonalds, in my PERSONAL opinion it's a cool and stylish place with a menu that's perfectly matched to the pricing and great service.

I'm only wring my views this evening as my partner had drawn my attention to some recent reviews so why shouldn't I balance the scales. As I mentioned earlier , trip adviser is un censored and anybody can write anything , my suggestion is give feedback that is helpful and constructive or less and less people will trust reviews .

PS: Burger King is perhaps a better restaurant to compare to McDonalds, and both the latter serve great value for money too.

    • Value
    • Service
    • Food
2  Thank Medic269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack D, Manager at Burger and Lobster, responded to this reviewResponded 8 February 2017

Hi Medic2699

We definitely like to think we're not McDonalds either, compare a fresh lobster to a fillet-o-fish. Thanks for taking the time to write us a review, its always nice to know that people can read negative comments and still form their own opinions of what we do.
I am afraid I cant agree with you completely though.... Mcdonalds does better chips, Burgerking does better burgers, and we do better of both ;)

Cant wait to see you again

Anthony

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Reviewed 20 December 2016 via mobile

Straight to the point, awful full stop all round, seat dirty when sitting down, terrible music blasting out, lobster like rubber, chips like mcdonalds, rose like a cheap bottle from lidl, burger was ok, that was it, tried to speak to manager & he just shrugged his shoulders & walked off, didnt ask me what was wrong or nothing, just here you go mate here's the £82 recipt, disgraceful, do yourself a favour & go mcdonalds, unless you like getting ripped off & insulted.

1  Thank Leemaloney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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