We found the staff helpful, friendly and efficient from checking right to checking out. The receptionist was very accommodating in finding us a room with a decent city view. She fully explained everything we needed to know about the hotels facilities and functioning. Anything below the 6th floor is likely to disappoint.
The buffet food was good quality,hot and with plenty of choice. The pancakes we ordered did take an awful long time to arrive and there wasn't really anyone monitoring whether we needed refills in our beverages. In fact it almost appeared that staff were trying to avoid eye contact. This appeared more of a staffing levels issue, as they were always busy.
We particularly enjoyed the spacious room allowing us to relax with a coffee while overlooking the city.
It was also nice not to wake up in the middle of the night with a dry throat, as has been the case in some other hotels due to the air con drying the air.
I had been expecting an indifferent reception from previous reviews, but the staff in the gym were friendly and helpful.
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- Also Known As:
- Hilton Manchester Deansgate Hotel Manchester
- Manchester Hilton
- Hilton Deansgate