my partner and i stayed here in january enroute to our holidays, and it left a sour taste to the start of our holidays. My partner had a priority clubcard and he used to be able to have a priority check in but he was rudely told to get to the back of the queue as this wasnt the case anymore. the room was pokey, we had one dressing gown to share between the 2 of us,one packet of biscuits, and the bare minimum of tea making facilities. We had an overpriced drink in the sports bar, and decided to eat in the al la carte restaurant as a treat. I took the 3 course deal on offer for £25 and my partner ate off the main menu. he ordered a goats cheese starter with walnuts, this came without the walnuts! he also had the rack of lamb which he said was stringy and chewy. my main course dish was the pasta, and i requested some parmesan to sprinkle on my dish. i was told that parmesan wasnt included,they didnt have any and then the waitress came out with a small bowl of grated cheddar!! this is laughable considering it advertised itself as fine cuisine dining!!
In the morning, we explained our disappointment with the hotel and food,my email address was taken and we were assured our issues would be dealt with straight away. This wasnt the case. We returned from our holidays 2 weeks later and we submitted the hotel feedback form and explained that we had already reported our concerns. i was told this form would be given to the manager and they would be in touch, but it is now march and i am still waiting, they LIE!!!
In future i would rather check in to a premier inn, at all premier inns i have found staff to be friendly, polite and efficient, maybe the crowne plaza staff need to get some lessons from them!! And the stays there are cheaper too with rooms not like shoeboxes!!
- Official Description (provided by the hotel):
- A fantastic Manchester Airport Hotel superbly located on the Airport complex, the four-star Crowne Plaza Hotel is within easy access of the M56, M60 and M62 as well as Manchester City Centre. The hotel boasts a stylish restaurant and bar, offering modern cuisine in a relaxed and informal atmosphere. Accommodation includes 299 well-appointed air-conditioned bedrooms that are ideal for both the business and leisure traveller. High-speed internet access is also available in all rooms. Spacious family rooms and Accessible rooms are also available. A complimentary shuttle service to and from the airport is available to all guests. The Park Stay & Go package offers guests accommodation, long stay parking & courtesy transport to & from the airport. Vehicles are transferred to a secure off site car parking facility working in conjunction with Peter Ashley Car Parks. Hotel Residents are required to pay for parking at the overnight rate of £15 per vehicle. Our Car Park has floodlit signage and Pay and display machines for visitors. Please note parking is for cars only. The Crowne Plaza has four superb dining options, plus 24 hour room service. We also offer small meeting facilities and ample car parking with accessible spaces. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Agoda, TripOnline SA, Hotels.com and HotelQuickly so you can book your Crowne Plaza Manchester Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Manchester Airport Hotel Manchester