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All reviews mr coopers afternoon tea q hotels octagon lounge beautiful hotel superior room fantastic stay mini bar reception area central manchester saturday night lovely room city centre cooked breakfast stayed for one night member of staff midlands
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Reviewed 16 November 2017

I attended a work event at the midland last week and i would like to thank kyle and lisa for looking after me. They where chatty and easy to talk to and very well mannered. I would love to come again but maybe not on business next time.

  • Stayed: November 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank nicolamsav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eyale16, Guest Relations Manager at The Midland, responded to this reviewResponded 18 November 2017

Dear nicolamsav,

Thank you for taking the time to share your wonderful feedback regarding your experience at The Midland. Thank you in particular for your feedback with regards to Kyle and Lisa, it's much appreciated.

I'm pleased to see you will be looking to return to The Midland in the future, I look forward to welcoming you back then.

Kind Regards,
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile

I am fortunate to have stayed at the Midland on several occasions and my recent visit reinforced my overall positive opinion of this hotel. My room was very spacious and pleasant with a huge comfortable bed and a lovely bathroom. The staff are efficient and friendly. My only disappointment is always with the food - the vegetarian option provided as part of the corporate dinner was truly awful. The buffet on the first night just had a weird set of food choices which didn't go together and the lunches very average.

Stayed: November 2017, travelled on business
Thank Julia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eyale16, Guest Relations Manager at The Midland, responded to this reviewResponded 17 November 2017

Dear Julia D,

Thank you for sharing your review with us here at The Midland, I am pleased to read that you enjoyed your overall stay.

I am sorry that you were disappointed with the food; I will be sure to pass this feedback onto our Executive Chef for review.

Kind regards,
Guest Relations Team

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Reviewed 15 November 2017 via mobile

I was here for 3 nights for a conference recently and it was a great experience the staff I met had good customer focus and the lady at the reception checked me in advance as I was early !! That was a relief as I arrived too early

Then I went and checked in and came to the conference the food spread lunch buffet wasn’t great but there was a black tie sit down dinner which was amazing ! Good catering service and attention to details

All the food was halal

Can’t complain about anything really as the rooms were cleaned during my stay and tea biscuits and coffee available in the room

Overall a good stay :)

Oh minor point watch out for the bathroom towel rails they get scorching hot and acquiring the towels can burn your hand , I burnt mine , still have a scar :( but I was told by a another colleague she had posters in the bathroom wall warning of this it might have been just my bathroom or me being clumsy

Thank you Midland you will see me again soon

Stayed: November 2017, travelled on business
Thank Fathima I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eyale16, Guest Relations Manager at The Midland, responded to this reviewResponded 17 November 2017

Dear Fathima I,

Thank you for taking the time to share your review regarding your stay.
I am pleased to read that you enjoyed the conference and the black tie dinner.

We all hope to welcome you back to The Midland soon.

Kind regards,
Guest Relations Team

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Reviewed 13 November 2017 via mobile

We booked a junior suite at the Midland Manchester for my husbands birthday
This is a very grand imposing hotel
The reception areas and bars are set in lovely Art Deco style
Our room was a really good size excellent bed and bathroom
The staff were very helpful and friendly they even left a cake and decorated plate wishing my husband happy birthday
I had read some negative reviews about the state of the carpets and paint work
This is a really old building so it’s not all gleaming chrome and steel but it has character and history and the decor reflects that
On the whole we really enjoyed our stay
Amy Saul

Stayed: November 2017, travelled as a couple
Thank AmyS5506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eyale16, Guest Relations Manager at The Midland, responded to this reviewResponded 14 November 2017

Dear Ms Saul,

Thank you for taking the time to compose such a lovely review of your recent experience here at The Midland; I am so pleased to read that your husband enjoyed his birthday.

We hope to welcome you back on a future visit to Manchester.

Kind regards,
Guest Relations Team

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Reviewed 13 November 2017

I had organised a corporate team building event to take place at the hotel. The staff were friendly and helpful. We were running slightly late so I asked Sophie and David if it would be possible to push our event back by 30 mins, this was not an issue. The food was also delicious. Over all I was very impressed with the hotel and staff and would definitely consider hosting another event at the Midland.

  • Stayed: November 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Khloè K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eyale16, Guest Relations Manager at The Midland, responded to this reviewResponded 14 November 2017

Dear Khloè K,

Thank you for sharing such a wonderful review with the TripAdvisor community; it is appreciated by our entire team!

We all hope to welcome you back to The Midland in the future.

Kind regards,

Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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