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All reviewsmanchester airportstayed herean early flightshuttle servicecourtesy buscourtesy phonenext morningdays parkingcar parkingan overnight staypre flight staypark and flyfamily roomone night staychecking incheck in was quickgood nights sleep
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Reviewed 6 April 2018

Stayed here in March for 1 night with 8 days parking and then on the night i got back Very good spacious rooms with comfortable beds. Parking is not at the hotel for long term they take your car away, but had no problem with that and the car was fine when i got it back. 24 hours transfer for a 5 minute transfer very easy to arrange when you get back to the uk as well. The staff were so very helpful all around the hotel, the bar prices were a bit steep but arent all airport hotels. Very reasonably priced for a close airport hotel and i would definately book here again

  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank everhopeful82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmitage2018, Guest Relations Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 7 April 2018

Dear everhopeful82,

Thank you for taking the time to share your 5* review of your recent stay with us at Clayton Hotel Manchester Airport.

I am delighted to hear you thoroughly enjoyed your stay and found the park, stay and fly package efficient and convenient ensuring a relaxing start and end to your travels.

We look forward to welcoming you on a return visit to Manchester.

Kind Regards,

Claire Armitage
Operations Manager

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Reviewed 4 April 2018

stayed overnight went to airport in morning
check in was a bit chaotic but there was a lot of people checking in the staff took their time with each booking and made sure it was right nothing worse than coming off holiday and your cars not there (good staff thanks)
arrived about 1800hrs parked car in carpark was confusing because we left it anywhere
went to reception and she asked where we had parked which zone ,think we should have been told this before wed had got there,just a minor point
room and beds clean warm and comfy and quiet
never had breakfast my choice
minibuses where busy going to airport and back plenty of buses dropped us off outside terminal
on arrival rang the phone number and 5mins came the minibus took to reception he went in got keys and barrier token and took us to were car was parked very helpful as was all the staff at the hotel

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank colin f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmitage2018, Guest Relations Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 7 April 2018

Dear colin f

Thank you for taking the time to share your 5* review of your recent stay with us at Clayton Hotel Manchester Airport.

I am delighted to hear you thoroughly enjoyed your stay and found the park, stay and fly package and shuttle service efficient in ensuring a stress free start and end to your holiday. Thank you for your feedback in regards to the directions for the holiday parking. I will share your comments with the relevant team.

We look forward to welcoming you on a return visit to Manchester.

Kind Regards,

Claire Armitage
Operations Manager

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Reviewed 4 April 2018

This being at least our twentieth overnight stay both with Claytons and the the previous owners, it just about says it all. We are more than satisfied, especially as there have been vast improvements in the hotel in the last couple of years. Both the accomodation and the bar meals are excellent. Imagine our surprise when we were upgraded to the Executive Suite on our outward journey! Being vegetarians, bar meals can sometimes be 'hit and miss' but not here, thanks mainly to the friendly, helpful Anna. "Tell me what you want," she said and came up with a great meal. We were fortunate to meet up with the same young lady on our homeward journey. What a great asset she is to the hotel but then again, all the staff were most helful and friendly. Well done Claytons!

Room Tip: Rooms at the front seem quieter.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Paul Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmitage2018, Guest Relations Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 7 April 2018

Dear Paul Q,
Thank you for taking the time to share such a wonderful 5* review of your recent stay with us at Clayton Hotel Manchester Airport.

As regular visitors to the hotel over the years, I am delighted to hear you thoroughly enjoyed yet another stay with us. It is pleasing to hear that in recent years you continue to see the hotel develop and go from strength to strength. I am thrilled that Anna delivered such a personal service and accommodated your needs in the Bar. I agree this is a great example of our team members living the Clayton values. I look forward to sharing your comments with Anna!

We look forward to welcoming you yet again in 2018!

Kind Regards,

Claire Armitage
Operations Manager

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Reviewed 4 April 2018 via mobile

Booked this hotel for 1 night as an early morning flight, on arrival at the Train station Manchester airport we rang the hotel on the yellow phone situated at top of escalater for the courtesy bus to hotel which arrived after a few minutes. Hotel room and staff all good. A good meal. We were taken on time at 4am by the courtesy bus to our Terminal. The bus was free of charge. All in all a good experience.Only 1 complaint my husband had a pint of lager I had half his cost £4.50 mine £3 so ladies if you drink beer and intend to have 2 drinks just have 1 and make it a pint.

Stayed: March 2018, travelled as a couple
2  Thank Barbara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmitage2018, Guest Relations Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 7 April 2018

Dear Barbara J,

Thank you for taking the time to share a review of your recent stay with us at Clayton Hotel Manchester Airport.

I am delighted to hear you thoroughly enjoyed your stay with convenient location and shuttle service collection ensuring a smooth arrival experience. Thank you for your feedback on the drinks - I will share your comments with the Bar Manager for review.

We look forward to welcoming you on a return visit to Manchester.

Kind Regards,

Claire Armitage
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Very pleasant hotel, friendly staff no problem changing room from level 2 to level 6 so had better view of airport. Food and alcohol really good, all you need for a night before a trip away from airport next day. Room was good to.

Stayed: April 2018, travelled as a couple
3  Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmitage2018, Guest Relations Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 4 April 2018

Dear Tony S,

Thank you for taking the time to share a review of your recent stay with us at Clayton Hotel Manchester Airport.

I am delighted to hear you thoroughly enjoyed your stay! It is great to hear the team were able to assist you in finding a room to suit your preferences, ensuring a comfortable stay.

We look forward to welcoming you on a return visit to Manchester.

Kind Regards,

Claire Armitage
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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