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“Beautiful hotel in a prime location - not so good experience.”

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Roomzzz Manchester City
Ranked #7 of 121 Hotels in Manchester
Certificate of Excellence
Reviewed 27 June 2012

I was taken here on a surprise romantic getaway by my partner. He originally chose this hotel based on the reviews and website, opting for a grande studio rather than a smart studio due to the availability of the floor plan on the website therefore he was expecting a large studio, sectioned off and perfect for all the intentions of the trip, rather than then smaller more basic room.

We arrived and settled into our room, which was beautifully decorated and spacious. The imac didn't work at first but after a quick call to reception, some new batterys and a rather grubby repair man later everything was sorted! The imacs are a really good addition to the room and the bathroom was beautiful.

It came to our attention around 30 minutes after check in that we had been given a room that from the floor plan resembled a smart studio, basically what we had paid extra for wasn't there! So my partner went down to reception to ask, why we had been put in this room. He was bluntly told 'Its a grande one but its smaller than the others', double checking the floor plan the room exactly fitted the studio description and the receptionist acknowledged this but said there was nothing he could do about it.

This really soured the vist, we were offered no compromise/discount/alternative. Being young adults, I felt as if we were treated differently and given the smaller room because of the fact we'd simply do nothing about it! Its a beautiful hotel and well worth the money, just ashame that nothing could be done to resolve our issue. I possibly would recommend this hotel just stay away from the top floor.

  • Stayed: February 2012, travelled as a couple
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1  Thank beedavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear beedavis,

Thank you for taking the time to post your comments onto the tripadvisor website following your recent stay at the Roomzzz Manchester.
Please accept my apologise for any inconvenience caused and allow me to reassure you that the room you were assigned was Grande Studio Apartment. As stated on our website and all 3rd party websites apartments are quite individual and unique in their presentation. On your last stay you were assigned to a Grande Studio on higher floor that is less open to traffic noise but is smaller in size then others.

I hope we will have the opportunity to welcome you back to Roomzzz Manchester and restore your confidence in Roomzzz Aparthotels brand.

Kind regards
Guntars Tiskus

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1,106 - 1,110 of 1,411 reviews

Reviewed 25 June 2012

We stayed here on a recent trip to Manchester to see Bruce Springsteen at the Etihad stadium. I was not disappointed. It is in a great central location, easy to find from Picadilly train station and easy to get about Manchester. Our room was gorgeous, very large and well designed (grande studio). The bed was extremely comfortable and we loved the kitchen area. I thought it might be noisy, especially as there was some building work going on on the street outside our room. We didn't hear a thing. I felt that it was extremely good value - we paid under £100 a night for a lovely studio apartment, and the grab and go breakfast - the nearby Premier Inn was £120 a night!

  • Stayed: June 2012, travelled as a couple
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Thank drgillybean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear drgillybean,

Thank you for taking the time to post your comments onto the tripadvisor website following your recent stay at the Roomzzz Manchester. Thank you especially for the 5 star review.

I hope to welcome you back to Roomzzz Manchester very soon.

Kind regards
Guntars Tiskus

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Reviewed 23 June 2012

I picked this aparthotel due to the fantastic reviews and it did not disappoint. The location was fantastic for restaurants nearby and a short taxi ride to the MEN arena. Our room a Liberty Suite had a four poster bed, spacious room and my husband got much enjoyment out of using the iMac. Our kitchen area was in a split level area upstairs accessed by a spiral staircase. The breakfast was ok, but you need to be quick before it runs out. The only thing that wasn't satisfactory was the toiletries. You only had shower gel and shampoo. No toothpaste and as we travelled by plane with only hand luggage allowance we couldn't bring it along!
Fantastic place, we didn't want to leave our home away from home!

Stayed: June 2012, travelled as a couple
Thank tompearson1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear Tompearson 1985,

Thank you for your wonderful review of Roomzzz Aparthotel Manchester. I am so glad we were able to make you feel so welcome and comfortable.

As always we are on hand literally 24/7 to respond and react to feedback from our Guests and we wait anxiously to learn of ideas or suggestions which may further enhance the Roomzzz Manchester experience, Manchester@roomzzz.co.uk

Best wishes, and we all look forward to welcoming you back to the hotel.
Guntars Tiskus

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Reviewed 22 June 2012

Short walk from Picadilly station, close to Chinatown. Friendly staff, clean modern rooms. Noise wasn't an issue. Great value. Would definitely recommend.

  • Stayed: June 2012
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Thank CatDog10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear CatDog10,

Thank you so much for sharing your review of the Roomzzz Hotel on Tripadvisor. So glad you enjoyed your stay and see you very soon.


Kind regards,
Guntars Tiskus

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Reviewed 19 June 2012

Stayed on sat 16th June for our wedding anniversary. Our first time here and certainly not our last. The staff on reception were so polite and nice and gave us all the information we needed regarding our stay i.e. coffee in reception and grab and go breakfast. Very friendly thank you.

The room was a grande studio - and we asked specifically for a bath as we like to drink bubbles in the bath. We had room 206, and the bath was fantastic - with a tv built into the wall - bonus.

The apartment was spotlessly clean - had everything you could want for, and the best part was the BED - how comfortable and big. we have a super king size at home so are spoilt, and when we stay in hotels the beds are disappointing - not here - it was superking size and so comfortable - actually better than my bed at home - brilliant.

Overall it was a brilliant experience - and we will return again and again. - we normally stay at thhe Edwardian Raddison on Peter Street - but Roomzzz has done one better than this - 5 star. Brilliant.

Room Tip: If you like a bath make sure you ask for one upon booking because a lot of the rooms only have a sho...
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  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank trish10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear trish 10,

Such a fantastic review is inspiring to read. Big Thank You from our entire team.

Thank you for sharing this with Tripadvisor.

I do hope we have the opportunity to welcome you back to Roomzzz Manchester very soon.

Kind regards,
Guntars Tiskus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Roomzzz Manchester City

Address: 36 Princess Street, Manchester M1 4JY, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#2 Romantic Hotel in Manchester
#5 Business Hotel in Manchester
#7 Luxury Hotel in Manchester
Price Range: ₹ 7,056 - ₹ 15,469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Roomzzz Manchester City 4*
Number of rooms: 59
Official Description (provided by the hotel):
Roomzzz Manchester - As you'd expect from a luxury hotel in Manchester, there's every concession to contemporary style and comfort with 59 individual apartments to choose from - from compact studios to spacious suites. Each one fully fitted for the practicalities of daily life; each one finished with a subtle suggestion of the Orient inspired by the bustle of nearby Chinatown. ... more   less 
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Also Known As:
Roomzzz Aparthotel Manchester City Hotel Manchester

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