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“Central location in Cotswolds; nice cottage rooms”

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Cotswold House Hotel & Spa
Certificate of Excellence
Reviewed 29 April 2012

Right in the middle of Chipping Campden, a charming town which is a great base for exploring the Cotswolds. We had the "Ashbee Cottage" one night and the "Hidcote Cottage" for two nights. Both are in a separate building behind the main hotel building, and very quiet. The latter has a private garden and hot tub - the only one on property, I think. Although I didn't see the rooms in the main building, I recommend the cottages if they fit your price point.

Observations / areas for improvement: the toilets don't flush well, especially in Hidcote, and at checkout an incorrect rate appeared on our bill for the 2nd & 3rd nights. (We booked through Small Luxury Hotels, and the hotel said it hadn't received an SLH revision to our reservation. Fortunately, I had my own copy, showing the rate.) Ultimately the bill was adjusted correctly, but it took more effort on my part than it should have. "The customer is always right" memo apparently hadn't been circulated.) Breakfast service, however, was friendly and efficient, so on balance, an "average" rating for Service.

Room Tip: Hidcote "Cottage" (ground floor of a four-plex), if within your travel budget - private ho...
  • Stayed: April 2012, travelled as a couple
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Reviewed 24 April 2012

My husband and I (both in our early 30s) really enjoyed our mini break at this hotel. We had chosen an executive room (just one up from standard). It was spacious, quiet, well decorated and had a comfortable bed. We were told on booking that it didn't have a shower, but had an in-room bath, which was quirky and may not be to some people's tastes, but the hotel made it very clear before booking so no-one could book and be disappointed. We had breakfast at the hotel each morning and it was delicious. We dined in one night and were delighted with the standard of food and the service. Dinner was around £120 including wine. We also had several treatments at the spa. It is new and beautifully kitted out. The only disappointment was that I booked in advance and mentioned I was pregnant (2nd trimester) and on arrival I was told that they could only do half of my first treatment due to their 'policy' and yet I was still charged the full price. That was the only disappointment of the whole trip and to be fair to the hotel I did not mention it when checking out so I did not give them the chance to refund the treatment. Would highly recommend.

  • Stayed: April 2012, travelled as a couple
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1  Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2012

The reason we have written poor is because the hotel simply isn't worth the money they charge. We stayed for 2 nights (their minimum stay on the weekend), had 2 basic spa treatments each, dinner one night and lunch one day. The bill came to over £750.

The hotel is quite dated, especially the rooms and hallways. The service at reception was awful and the reception staff were completely unhelpful with arranging transport from the station. We were told there would be taxis and when there weren't, we suggested they encourage all future guests to book one in advance to avoid a 30 minute wait. They refused to take it on board or admit that they should have better prepared us.

The hotel also lacks small touches which you would expect for a boutique hotel of this price e.g. no help with bags (unless specifically asked), no offer to arrange a taxi back to the station, no foot-brush or a heavy duty doormat at the entrance for muddy shoes.

Some of the waiters at the restaurant were very friendly, others were useless. Breakfast was good with lovely ingredients, as was the day time/evening menu. The salad portions are tiny though so you definitely couldn't have them as a main course. We agree with one of the previous comments that the restaurant lacked any atmosphere and was a throughway for guests dragging bags etc.

Make sure you get a walking map from reception. They have some lovely routes nearby.

Room Tip: We upgraded to a larger deluxe room which was a lot bigger and had a king sized bed.
  • Stayed: April 2012, travelled as a couple
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1  Thank G-Duo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

We stayed for 1 night as a 30th birthday present with my partner, we arrived early and were advised we could use the spa until out room was ready. We stayed in a junior suite with its private garden and hot tub. The bedroom was lovely and the bathroom had a walk in shower and a separate bath with a tv built into the wall.

We ate at the 8 bells pub just down the rd which was lovely And the food very good I had a 10 oz rib eye steak which was £20.

We had breakfast delivered to the room which cost a £5 but was worth it. We had 1 last dip in the hot tub, all in all a very nice stay.

  • Stayed: April 2012
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2  Thank paulh1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

This little boutique gem is the most wonderful "get away from it all" hotel for a very affordable price. It's location in Chipping Campden is idyllic and the Cotswolds are on your door step for romantic drives and inspiring picnic locations.
The quality of the decor and furnishings is top class. Fox Linton and Jim Thompson fabrics can be spotted in places! Our suite had a stone bath to die for, along with romantic mood lighting throughout. Despite the decor being four or five years old now, the rooms still look fresh and classically beautiful.

The room service was of superb quality and the breakfast delivered to our room was beautifully fresh and hot (very important!), home made and just delicious. We had planned using the spa but unfortunately it was completely booked up for treatments (a good sign) so be warned . . book your treat well in advance.

As this was our second visit to this hotel we decided to eat in a local pub that evening as the hotel's restaurant was the only aspect of the hotel we disliked during our previous stay. The restaurant is positioned between the two parts of the hotel building, so it seems to have constant, loud traffic passing through in the form of guests and bags.

We thought that the cost of staying at this little romantic bolt hole was excellent value and can highly recommend Cotswold House hotel to all.

Room Tip: book a suite!
  • Stayed: January 2012, travelled as a couple
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1  Thank skherbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cotswold House Hotel & Spa

Address: High Street | Upper High Street, Chipping Campden GL55 6AN, England
Region: United Kingdom > England > Cotswolds > Chipping Campden
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #2 of 3 Hotels in Chipping Campden
Price Range: ₹ 11,746 - ₹ 26,451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cotswold House Hotel & Spa 4*
Number of rooms: 28
Official Description (provided by the hotel):
This award-winning stylish hotel and spa in the heart of Chipping Campden, Gloucestershire, will appeal to discerning travellers visiting the Cotswolds, looking for tranquility, sublime comfort, exceptional food and a stunning spa. The contemporary style makes Cotswold House and Spa one of the most admired boutique hotels in the Cotswolds. With an idyllic location, flexible mix of spaces and immaculate service, Cotswold House is the perfect venue for board meetings, away-day training and corporate events. Whatever your plans - whether you're wanting a longer stay to explore the Cotswolds and Stratford-upon-Avon, a romantic weekend away, a well-deserved break in the Cotswolds with family and friends, a Cotswold conference or Cotswold wedding - Cotswold House and Spa is the perfect location. ... more   less 
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Also Known As:
Cotswold House Hotel Chipping Campden
Cotswold Hotel Chipping Campden
Cotswold Chipping Campden
Cotswold House Hotel & Spa Chipping Campden, Gloucestershire

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