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The Earl of Doncaster
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Reviews (771)
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All reviewsart decoafternoon tealovely hotelfood was lovelytown centrewalk in showerjunior suitebar restaurantcar parkrace coursesteakbirthday partygreat nightfull englishfrom start to finisha lovely staycomfy bed
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Reviewed 6 April 2018

Another fantastic afternoon tea at the earl of doncaster again! Took my grandkids who enjoyed the music and films in the background along with the special potion that was on their afternoon tea. Never had a bad experience here. We had thought the weekend was fully booked until they had opened another room so we got lucky. Will be returning again! Thanks so much.

  • Stayed: April 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank j0anh47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricky H, General Manager at The Earl of Doncaster, responded to this reviewResponded 11 April 2018

Good Afternoon,

Thank you for your lovely review. We are so pleased you enjoyed your experience with us and look forward to welcoming you back soon.

Kind Regards,

Sarah Lambert - Guest Relations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Excellent venue ,organisation could not find any fault would highly recommend the Earl of Doncaster.Everyone who attended our golden wedding had nothing but praise. Special praise to Rebecca who organised all our requests and to Sue the person who organised the evening also a mention to Zac and his music .A very big thank you to all

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank budswin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricky H, General Manager at The Earl of Doncaster, responded to this reviewResponded 5 April 2018

Good Afternoon,

Thank you for your review and Huge Congratulations on your Golden Wedding from all the team at the Earl! We hope to see you back again soon.

Kind Regards,

Sarah Lambert - Guest Relations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Stayed here on Thursday as I was attending a wedding in Doncaster on Good Friday. They allowed me an early check in and also allowed a few friends to get ready with me in my room on the Friday morning with a late check out at no extra cost. I ordered room service on the Thursday evening and the food was lovely. Also had a breakfast in the concerto restaurant which was also good. The bed was comfy had an amazing sleep and the bath was amazing (I love my baths) I would recommend staying here to anyone. Beautiful hotel with amazing staff.

  • Stayed: March 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lisalou2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricky H, General Manager at The Earl of Doncaster, responded to this reviewResponded 5 April 2018

Good Afternoon,

Thank you for writing such a wonderful review! We are so pleased you have had such a lovely stay and hope you throughly enjoyed the wedding!

Kind Regards,

Sarah Lambert - Guest Relations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Absolutely shocked at this experience. Booked for 2 adults and 3 children, £10.95 per child and £15.95 per adult. Was sold on a Disney experience... which was actually a few apples in a bowl or gems with a picture of a Disney character. There was a film on in the background which you couldn’t see or hear and different Disney songs by the bar area. The sandwiches were stale I assume they had been sat for a long time in the kitchen. Biscuits and buns were poor standard. It must of cost around £5 overall to make. Really felt robbed. Below is a photo of what classes as a “Disney Experience”. The only positive was the staff were all great, the bar staff really tried with the kids. It was quite clear that they were embarrassed with what the hotel had sold as the experience. So I cannot fault any of the staff. This was the general opinion of everyone who attended while we were there. Really really furious with the cost and promises of this hotel.

Stayed: March 2018, travelled with family
Thank MsSophiaDixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricky H, General Manager at The Earl of Doncaster, responded to this reviewResponded 4 April 2018

Good Afternoon,

Thank you for your comments we are sorry to read this feedback. We are continuously aiming to improve our service at the Earl and would like to pass your feedback to our Management team, please email sales@theearl.co.uk with your booking details so we can investigate this further and please accept our apologies.

Kind Regards,

Sarah Lambert - Guest Relations

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Reviewed 31 March 2018

I wasn't sure what to expect of this venue but I loved it. The Art Deco ballroom is a must-see if you stay here. The staff were very friendly and efficiient and the breakfast was good. I would have liked some healthy options on the bar menu - a salad or two for example.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mjohns577422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricky H, General Manager at The Earl of Doncaster, responded to this reviewResponded 5 April 2018

Good Afternoon,

Thank you for your review. We are always looking to improve our service and your feedback about the menu is much appreciated and will be passed on to our Restaurant Manager and Head Chef for future consideration.

Kind Regards,

Sarah Lambert - Guest Relations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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