We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
$80
View deal
Hotels.com
HolidayInn.com
$80
View deal
Booking.com$81
Expedia.com$80
Lol.travel$102
View all 16 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Nearby Hotels
Reviews (795)
Filter reviews
795 results
Traveller rating
216
325
172
43
39
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
216
325
172
43
39
Show reviews that mention
All reviews car park bus station limited parking the air conditioning central location breakfast staff first floor bar area stayed here for one night would stay again reception blackpool
Selected filters
Filter
Updating list...
2 - 7 of 795 reviews
Reviewed 13 August 2022 via mobile

Very nice hotel, good location. Just 5 minutes drive to the rail station. Very clean, very nice reception. The breakfast is fine, the food at the restaurant is not that great. The staff is very hospitable. I would stay there again if go back to Preston

Date of stay: August 2022
Trip type: Travelled with family
Thank morrah123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Lonsdale, General Manager at Holiday Inn Preston, an IHG hotel, responded to this reviewResponded 13 August 2022

Thank you for taking the time to tell us about your experience at Holiday Inn Preston

Please know that your feedback is extremely valuable to us and I am delighted you enjoyed your stay with us and found our team friendly

We look forward to welcoming you back again soon

Kind Regards
Michelle Lonsdale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2022

Have just returned from our 3rd annual stay after a trip to Blackpool, and had another lovely stay. The Front Office Manager Georgia remembered us and was so welcoming & helpful to me & my family. We had a great & super-good-value breakfast where Alan the chef made the kids feel so special & delighted them with pancakes & icecream and the floor team were really attentive and lovely (sorry didn’t get names but there were 2 lads & a girl). The rooms were clean & fresh. We love this hotel & will be back again. Thank you!

Date of stay: August 2022
Trip type: Travelled with family
Thank ElliW237
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Lonsdale, General Manager at Holiday Inn Preston, an IHG hotel, responded to this reviewResponded 7 August 2022

Thank you for taking the time to tell us about your experience at our hotel and the 5 stars

Please know that your feedback is extremely valuable to us and I am delighted you have returned and enjoyed your stay with us again

I will pass your positive comments back on to Georgia, Alan and the team

We look forward to welcoming you and your family back again soon

Kind Regards
Michelle Lonsdale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2022 via mobile

I'd like to rate 5/5 as the breakfasts are really fantastic, clean, very fast service and good choices.. the rooms are v clean, modern, bit on small side but good. Staff are v v friendly.

Only issue is parking and room service.. After about 630 the car park is full and you have to park outside. the reception did help with a voucher to park on level 9 of the bus station opposite though and waived the £4 charge. Later tried to use room service after a long day and told I couldn't order unless I registered my credit card at reception.. it felt like the hotel doesn't trust you if you want to pay over the phone there and then or cash, a bit strange. could t order and just decided to go hungry. I stay in many hotels around the world, first time this has happennef to.me and really spoilt my evening, combined with the parking.

It's a real shame as the staff are so friendly, breakfast great and rooms v clean.. just let down by parking and room service.

Date of stay: August 2022
Trip type: Travelled on business
Thank agskidmo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Lonsdale, General Manager at Holiday Inn Preston, an IHG hotel, responded to this reviewResponded 3 August 2022

Thank you so much for taking the time to review the hotel

It really is a pleasure to know that you enjoyed your stay and breakfast and that you found the team friendly and hotel clean

The hotel does have limited parking which is out of our control but we do offer alternatives and ensure that it is made clear on all booking channels

I am sorry you felt you couldn't order food from room service , at check in we do ask if you want to open a tab for any food or drinks to be paid onto your room, if not then you are welcome to pay as you go unfortunatley that would need to be at the bar or restaurant for cash. This policy applies to all is not reflection of trust

We look forward to welcoming you back again soon

Kind Regards
Michelle Lonsdale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2022

A good central location if you are based in Preston with work, although prices can really vary.

Rooms were generally clean, although the bathrooms feel a little dated with the most ridiculous small shower head possible. I've been in Holiday inns all week and there seems to be no consistent standard in each hotel which can be a little frustrating. My room had connecting doors, which i'm not a fan of and I could hear everything in the room next door.

The restaurant and bar were well laid out, but I have to say I don't really understand the pricing structure as they were well above my stays in other IHG hotels that week. The calorie information is certainly off-putting.. particularly when it announces that the average daily recommendation is 2,000 yet a simple chicken dish can have 1300! It actually put me off wanting to eat! The food was ok, but way overpriced for what it was. A generous breakfast offering for an additional £10, I just wished they'd told me it was going to take 15 mins for porridge. Time was short and i sat there waiting for over 10 mins before I was told it was still going to take another 5 mins... i declined the order and grabbed some cereal and left quickly. That was annoying considering I paid extra for the convenience.

I have to say that I was made rather uncomfortable at check out when I was asked straight out whether I would rate the hotel on a scale of 10, being made clear that anything below a 7 was not good. I have never experienced this at an IHG hotel and it made feel very uncomfortable. I'm not a keyboard warrior, if I have an issue I will happily raise it... but i don't think its appropriate to put your customers on the spot as they are leaving.

Due to location and the fact they are the most decent chain hotel in the area I would stay again, but it needs a little love in its spruce up.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank njames1978
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Lonsdale, General Manager at Holiday Inn Preston, an IHG hotel, responded to this reviewResponded 11 July 2022

Thank you for taking the time to review the hotel and the 4 stars

I am pleased our central location suited your visit and you found the room clean

We take all feedback seriously and look for ways to improve, this is why the team will always ask you to rate your stay so that we know what we can do to make it a 10/10 , I apologise that this made you feel uncomfortable

Legally we need to display calories on all menus but appreciate this could be off putting for some people, the chicken dish you are referring to is served with fried chips , and uses oil to grill it which is why the calories are higher but we do have a lot of lighter options to choose from

It is disappointing that you had to wait 15 minutes for porridge , we do make this to order but I will certainly be raising this with the breakfast team as it should not have taken that long

I have taken on board and discussed with the team all your comments and do hope that you will stay with us again

Kind Regards
Michelle Lonsdale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2022

A very enjoyable stay in a very good location. Clean and satisfactory for a quick stay to see friends. Easily could be used as more than just a base. Beds were comfortable and the room was tidy. Thank you

Date of stay: June 2022
Trip type: Travelled with family
Thank Janeyboo47
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michelle Lonsdale, General Manager at Holiday Inn Preston, an IHG hotel, responded to this reviewResponded 4 July 2022

Thank you so much for taking the time to review the hotel and the 5 stars

It really is a pleasure to know that you enjoyed your stay with us and that our central location suited your visit to see friends

We look forward to welcoming you back again soon

Kind Regards
Michelle Lonsdale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews