I came here today with my daughters who are 2years old and 7months old. I brought my eldest to take part in the Art class that is advertised on the website but it wasn't on. The staff didn't know anything about it but later spoke to some childminders who said the new management refused to pay for it. I hadn't realised there was a meal deal offer which included entrance so asked if I could pay the top up to which I was told no baring in mind there was literally me and 1 other parent in the whole place! Also it was absolutely freezing! There weren't many people in but at the busiest time all adults were sat with coats on and even the children were running around in big winter coats and jumpers. The heating came on for about 20mins which heated up the big play area and it was soon turned off again but they didn't turn the heater on for the baby + toddler play area. Really disappointed I didn't just go to Monkey Magic in Bamber Bridge like usual because I know we'd have been warm and looked after.
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