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All reviews asda car park river view town centre travel lodge budget hotel room was clean top floor all you can eat excellent stay comfortable stay busy road reception staff short stay one night stay roundabout medway hairdryer
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Reviewed 22 October 2018 via mobile

Myself and my partner stayed here for one night and this is literally the worst place we have ever stayed. We have used Travelodge’s all over the country and none of them have ever been as dirty and dingy as this one. We had one working light in our room, the floor hadn’t been hoovered, the toilet had urine on the seat and rim and to top it off we had a party going on in the room above us on the next floor. Upon telling reception at check-out, we were offered a half hearted apology and told “it happens”. Avoid this place if you can help it, the Premier Inn up on Rocky Hill is much nicer.

Stayed: October 2018, travelled with family
Thank karlito92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Ben from the Social Media Team at Travelodge Maidstone Central, responded to this reviewResponded 4 weeks ago

Thank you for your feedback.

We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards.

Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with a copy of your review to look into this more thoroughly.

Thank you again for reviewing our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2018 via mobile

I've stayed in many a Travelodge this was ok on the whole but the room was not the cleanest, the bathroom seemed to only have a quick once over and could do with a proper clean! Also the duvet would have benefited from a wash once in a while, better still replaced and washed once in a while (glad I didn't notice this pre sleep)
Staff were friendly and it has a nice bar area.

Stayed: October 2018
Thank Spudgam2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2018 via mobile

We stayed at the Travelodge for one night and when we first went into our room my boyfriend went to open the curtains and the whole curtain rail came crashing down (knocking him on his head). We had only been in the room for 30 seconds! Luckily we went back to Reception and they changed our room straight away. We got given a voucher for a complimentary drink - but it was worrying to see so many of these vouchers being used by guests at the bar! Seems like there are a lot of complaints. The new room however was better but the shower seemed to have a bit of a draining issue. The hotel is very good location for Maidstone itself, a short walk from the bars and restaurants

Stayed: October 2018, travelled as a couple
Thank Cmarshall_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2018

Parked on the car park,got room keys,had a cup of tea looking over the river on the third floor...result.Clean room and informative receptionist who gave us a handfull of tea bags to keep us going.We had good sleep ready for our onward journey to Hastings.

  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2018

Good hotel, reasonably priced, better priced if you book it early enough. Pillows are amazingly comfortable, a little bit of mould in the shower base but apart from that all was good, although the room was too warm for my liking

  • Stayed: October 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank jennymanning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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