The worst i.ve ever been to and i.ve eaten at a few restaurants in my lifetime ....
An hour and a half wait for their advertised curry and bingo night and when the meal finally arrived the order was wrong, some missed out completely. Although saying that, the bingo was fun!!
The following evening we thought we.d try a barmeal as it seemed quiet there. The barstaff told me to go back to the restaurant just after 6, as they had a function on at 9. So 6 oclock came, we went back to the restaurant, 5 children, 4 adults. I was confronted by a staff member who asked what we wanted, so i explained what i.d been told. Another 'staff member' who didn.t identify himself told me we.d have wait until 7...as they had a function later on.
I replied 'in that case we.ll go somewhere else as last night the meal took an hour and a half to arrive And the children were hungry. I also said they.d loose a lot of money as we would have eaten there most nights..
The male staff member became abusive, told me he didn.t want me there as i was rude and continued to shout at me as i walked away.
My son in law, a head chef, told him to not talk to paying customers like that as it destroys buisness..
He also told him that this was why there was only 3 paying customers at the bar...
My point is that this 'could' be a thriving bar and restaurant as it is a beautiful setting, and very profitable apart from a shoddy, disorganised hash of a management who need to either quit or get a grip!!!
If it was my business i would replace the managers and retrain the floor staff. I felt ashamed for them......
- Also Known As:
- The Cosgrove Lodge Hotel Milton Keynes, United Kingdom