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All reviews the oriental restaurant urban cafe north terminal la brasserie an early flight covered walkway choice of restaurants the club lounge superior room car park next morning start your holiday comfortable bed good nights sleep overnight stay one night stay checking in
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Reviewed 6 October 2010

We have stayed at many airport hotels which were appalling, but this one is superb. The receptionist was very friendly and a porter took our bags up to our room. The room was a 'basic' Classic room, but there was nothing basic about it - very luxurious. We had dinner in the Brasserie. We are vegetarians and also quite fussy about food. Everything was excellent starting with the bread basket - which we could have eaten right through! Again the staff were very friendly. Breakfast was probably the best we have ever had, with an enormous choice of food, and fresh orange juice!! When we left, Olga, the receptionist was on duty again and still charming. We were given a tin of Sofitel sweets to take away.

All this at an amazingly reasonable price. It is worth staying here even if you are not flying, but just visiting London as it is very near and a train takes you straight into London .

  • Stayed: September 2010, travelled as a couple
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1  Thank CornwallRamblingRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 22 October 2016

Bonjour CornwallRamblingRose,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2010

We stayed here before we went off on our honeymoon. We had a six thirty flight and did not want to have to rush from London. We checked in our luggage the night before to save us rushing about in the morning.

The staff at the hotel were great. We had a nice meal in the restaurant and a comfortable nights sleep in a very luxurious hotel room - one of the nicest we have every stayed in.

Our alarm call and checking out was on time and made our trip so much more relaxed!

We have even booked again for our nexted trip!

  • Stayed: August 2010, travelled as a couple
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Thank Jums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 22 October 2016

Bonjour Jums,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2010

This hotel is one of th etop hotels I have stayed in. The welcome from reception couldn't have been better. The comfort, and cleanliness of the bedroom and bathroom was first class - bed was so comfortable I could have stayed in it all day!! The bar and waitress service was first class also.
Rating 10 out of 10

  • Stayed: September 2010, travelled as a couple
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Thank spottydogtess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 22 October 2016

Bonjour Spottydogtess,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2010

This is the fourth time I have stayed at the Sofitel Gatwick. It is a pleasant hotel, but I stay there when I am traveling back to the USA. There are no worries about traffic or missing your international flight - check in with Delta is a short inside walk from the Sofitel lobby.

Be warned: the rooms are Euro small. There were 3 of us this time & it was almost too much. The rooms do not have mini-bars and did not include bottles of water (whether free or for purchase). The worst aspect of the room is the shower/tub combination. Despite the modern appearance of the Sofitel, the tub is the old-fashioned British type: Too high, with a difficult step in. Next time I will request a handicap access room with the walk-in shower. The older I get, the harder it is to get in & out of those type of tubs. I don't understand why they have tubs anyway! Who has TIME for a bath these days???
The staff are international & always pleasant & professional.

  • Stayed: September 2010, travelled as a couple
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Thank Magwaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 22 October 2016

Bonjour Magwaw,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

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Reviewed 4 October 2010

This I think was our third stay at the Sofitel Gatwick and once again we had a wonderful time.
We love this Hotel. As always after asking for our usual room, this request was granted and this made our stay special as always.

Great room, great products and the location can not be beaten.

We ate again at the Chinese Restaurant and this time it was even better. Also the servers were so polite and so helpful.

If I had one small niggle about the Sofitel this time, where has the Shortbread Biscuits gone ?????? :)

When we arrive we love having our first cup of coffee in our Room with a Shortbread, this year.... nothing !
Come on Sofitel, dont let me down next time.

Thank you Sofitel for another great stay and hope to see you again very very soon.

Tracy.

  • Stayed: September 2010, travelled as a couple
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Thank bagsgalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 22 October 2016

Bonjour Bagsgalore,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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