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“Excellent for airport onward travel”

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Sofitel London Gatwick
Ranked #3 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed 11 January 2012

booked by hotels.com so the rate was fairly reasonable - had stayed at other airport hotels at gatwick before but will stay here from now on - so handy - no need to wait for connection buses and five minutes through walk way - no need to go outside gets you back into departures again. Rooms spacious and beds and pillows so comfortable. Staff all helpful and polite and lovely to have a choice of resturants - dined in the oriental resturant - reasonably priced and excellent choice of food to suit all tastes

  • Stayed: January 2012, travelled as a couple
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Thank Raymcclay4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 23 October 2016

Bonjour Raymcclay4,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,663 - 6,667 of 7,995 reviews

Reviewed 11 January 2012

Stayed here for one night and got an excellent deal with dinner included. Just 5 mins walk from the North terminal.

Room was what you would expect from a good hotel and includes tea / coffee facilities which is great for those early morning departures.

Room Tip: Book early to secure good online discounts
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  • Stayed: December 2011, travelled as a couple
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Thank Martin and Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 23 October 2016

Bonjour Mands_carter,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2012

WE had an early morning flight 7am for a Christmas ski holiday.
Having found we were able to check in our luggage the night before & with doubts about early morning road travel ,ques & bad weather on the M25 I looked at airport hotels.
There were the usual Holiday Inn,Premier Inn & Travel Inn choices but decided to pay a little more & stay at the Sofitel............WOW how right were to make this choice.
The hotel is linked by covered bridge to the North Terminal ,we actually flew from south but the shuttle train had us from hotel reception to airport security in 10 minutes.
The rooms in the hotel all face inwards & you can look down on the resturants & bar below.
We had only booked a standard double but I can honestly say it was one of the highest standards of hotel room we have ever experienced.
The room had a huge bed ,beautiful satin percale bed linen luxurious pillows as well as complimentry tea & coffee & fresh milk stored in the fridge.
We went down for a light meal to the resturant below ,again supurb quality .
We fell into bed at 10pm only sorry that our 5am start ment we wouldnt be hurrying in the morning & not able to take advantage of all the facilities at the hotel .
We slept extremely well ,you could have heard a pin drop it was so quiet & the hotel was almost full !
Cannot wait for another early morning flight ,would even consider travelling to the hotel for a two night break ,beautiful countryside & plenty to do around Gatwick.
This hotel is in a class of its own where airport hotels are concerned.

Room Tip: Dont book direct ,we booked through booking.com I actually booked in Oct ,looked at the prices in N...
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  • Stayed: December 2011, travelled as a couple
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Thank magic71421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 23 October 2016

Bonjour Magic71421,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2012

Stayed in this hotel for 1 night and booked it through Sofitels website some months before. Check in was fast and we were given a room on a high floor as I had requested on the booking.
The room itself was clean and a good size and the huge windows were great to see out over the airport. The bed was really comfy and there were plenty of pillows. The bathroom was ideal with a good powerful shower.
The Chinese restaurant we ate in was ok. I would not rush back and it was rather expensive. As were the drinks at the bar so we only had the one.
The atrium seating area was great, felt lovely and open.
Overall this was a fab airport hotel and you hear no plane noise at all.
Great place and will stay again when going through Gatwick.

  • Stayed: November 2011, travelled as a couple
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Thank cbain27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 23 October 2016

Bonjour Cbain27,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2012

We stayed there 1 night with free parking option before a departure from LGW.

Door staff/concierge were amazing when I lost my purse in the car (stress does strange things)! Room was a standard twin but with fantastic quality super linens and 'feather bed' quality mattress. Never ever experienced such a good sleep in a hotel.

Hubby said service at bar was slow and with no customers but I had crashed.

Valet parking very good too and nice people doing the driving. Definitely takes the stress out of an early morning flight as you just go down a covered walkway into the terminal.

Room Tip: We had an inner courtyard view room high up and it was fine. Zero noise.
See more room tips
  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
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Thank SuvaGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this reviewResponded 23 October 2016

Bonjour SuvaGirl,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel London Gatwick

Address: North Terminal, Crawley RH6 0PH, England
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Crawley
#3 Business Hotel in Crawley
#3 Romantic Hotel in Crawley
#4 Family Hotel in Crawley
Price Range: ₹ 8,408 - ₹ 13,212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Official Description (provided by the hotel):
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Sofitel London Gatwick Crawley, West Sussex

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