We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great again but music very loud”
Review of Frankie & Benny's

Frankie & Benny's
Ranked #96 of 326 Restaurants in Telford
Price range: US$ 37 - US$ 37
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Lunch, After-hours, Dinner, Breakfast, Reservations
Description: Frankie & Benny's serves up the best of New York Italian cuisine to offer you big flavours and massive choice. Whether you fancy a juicy chicken burger or an Italian classic, we've got something for everyone! We've been a much loved restaurant for over 20 years and offer families a place to go for a fun, comforting meal where you can enjoy some well-deserved, chilled-out family time. We cater for all needs with a huge gluten free menu, a wide offering of vegetarian dishes and host of healthier, lighter bites. So try one of our mouth-watering Freakshakes or grab a beer with friends and enjoy a home-from-home meal with us - see you soon!
Reviewed 6 April 2018

Visited again with hubby last month.

Seated quickly and drinks sorted straight away.

Staff were again friendly and attentive.

Food very good.

Toilet facilities good

Nearby car parking

Only negative is that the music was a bit too loud. Have no problem with them raising the music for birthday surprises etc. but generally a little quieter please.

Will definitely return.

    • Value
    • Service
    • Food
Thank Wasessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (612)
Traveller rating
Traveller type
Time of year

75 - 79 of 612 reviews

Reviewed 5 April 2018

Worked hard all morning so decided to grab a quick girly lunch with my daughter. When we entered we were seated straight away. Milli served us and was really friendly and efficient and helped my daughter with her pudding selection. Food was fresh and hot - delicious.
Only negative was trying to get a parking space nearby :(

    • Value
    • Service
    • Food
Thank Lei-Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

The portion sizes for my starter and dessert were very small- I finished my cheesecake in 7 teaspoons.
We had to wait a long time for our table which had been booked and when it was ready, no one came to seat us.
All of the meals came at different times, the speed of service was very slow (we were there for over 3 hours), not once during the three hours were we asked if our meals were ok, we had to go up to the waitress ourselves to prompt them to bring the desserts, it was a long time to wait for the food (even though I could see the chefs were chatting and not cooking) and a lot of the food and drink weren’t available. Although there was a long wait, the restaurant was fairly quiet about an hour into our meals. The food was tasty, especially the BBQ chicken pizza, but I do think the New York Potato Dippers should be brought back!

Thank Faye O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

Lovely food as always and nice staff . We had an issue where we ordered a mixed grill and after twenty mins or so when we was expecting the food to be told they had no ribs, this was the main part for us and we was obviously gutted they had left it that long to inform us but we was offered extra alternative so problem was resolved. Food was great as always . Kids love frankie and bennys and they are all pretty similar . Would visit again .

Thank mya07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2018

Visited with a group of colleagues after a recent conference nearby. The service was efficient with no mistakes considering we were quite a large group with a huge variety of requests.

Food was served quickly and all together. All food was hot and everyone was satisfied with their meal.

Payment was also efficient, since we were all settling our own bills.

    • Value
    • Service
    • Food
Thank Flipfit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Frankie & Benny's also viewed

Telford, Shropshire
Telford, Shropshire
Telford, Shropshire
Telford, Shropshire

Been to Frankie & Benny's? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing