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Reviewed 26 August 2017 via mobile

Hotel manager 1st class.
Very friendly
Welcoming
Polite
Great experience.
My Room.
Clean
Tidy
Fridge
Microwave
Iron + board
Hairdryer
Holy Bible
Plates cutlery in table draw
Extra pillow in cupboard
Lighting was a bit poor
Hallway light had some trick to it switching on so we didn't have it on.
Kettle + tea coffee milk sugar
Tap water in glass bottle
Towels supplied
1 out of 3 single beds was comfy other 2 realistically need replacing.
Wi-Fi not reachable from room signal too weak so that needs attention.
Tv signal drops out quite a lot so not great.
Blinds don't drop as you would expect so curtains have to be drawn for privacy. Bit pointless having them if they don't work?!
Need to have some fans on the rooms airflow is always Good!
I would return to this hotel and the room if beds are replaced and other stuff rectified.
Without question the manager makes the stay a good experience and for what he has to work with he does a fantastic job!
This hotel accepts pets which is a bonus and is near local chippy and other shops so you're not stuck!
Welcome pack given when you arrive and room is checked daily.
Only thing that bugged me was the unit out the back of the building making a racket at night and the fact of hearing people up an down stairs like someone banging on the ceiling. I leave pics of the bathroom as I found it quite quirky and unique!
Hope this gives you a clear view of the place!

Date of stay: August 2017
Trip type: Travelled with family
Thank BigDaddy037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLodgeGuestHouse, Owner at The Lodge Guest House, responded to this reviewResponded 18 September 2017

Many thanks for your review. It is always good to receive constructive criticism as it gives us areas to work on to improve the guest experience.

We have assessed the beds in that room, and have now replaced the two in the twin section of the room. We have also looked at the lighting and have decided to replace the ceiling lights with spot lighting to make the room brighter. The blinds in the room are more for cosmetic appearance than privacy, but note your comments.

The water softening unit timer has been reset, as we hadn't been aware it was noisy at night until your review.

We have installed a dual band router to boost the wi-fi signal, and are assessing the TV issue. There is a fan in the cupboard in the room, but perhaps we should have it on display.

Thank you for your favourable comments with regards to our staff, location, cleanliness and general atmosphere.

We should mention for other guests information, that we accept pets in two of our rooms, on the ground floor and lower ground floor, to avoid any allergy sufferers being exposed to pet hair. Therefore, our upper two floors are not opened up to pets.

I hope we will see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2017

Great beds, nice bathroom en suite and great breakfast. The manager is a lovely man who aims to please. Swindon is a lovely little city. The Lodge is near a beautiful city park with a nice pond. Restaurants are close as are coffee shops.

Room tip: Make sure to specify bottom or first floor as there is no lift.
Date of stay: April 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLodgeGuestHouse, Owner at The Lodge Guest House, responded to this reviewResponded 2 August 2017

Many thanks for your complimentary review. We look forward to seeing you again!

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Reviewed 28 February 2017

I stayed here whilst working in Swindon. As I often use chain hotels it made a pleasant change to stay in this small guest house. It was nice to receive personal service and a warm welcome which you don't get from the chains. The rooms looked like they had recently been redecorated The beds were comfortable. The rooms were clean and had plenty of storage space. The rooms are en-suite with ample bathrooms. Some of the rooms have microwaves, all have TV, kettles, drinks, toiletries and towels provided. breakfast served in the conservatory at the back of the building. The location is good between Swindon town center and Old Town around a 15 minute walk from the station There are shops, restaurants and takeaways within a few minutes walk and onsite free parking. nothing was to much for the staff my bags was carried for me Would definitely recommend and would be my first choice when in Swindon again.

Room tip: room 2 lovely single room
Date of stay: February 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Antoin57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLodgeGuestHouse, Owner at The Lodge Guest House, responded to this reviewResponded 4 March 2017

Thank you for your review. It is always helpful to have feedback and it's good to know our guests are pleased with our service, facilities and location. We hope to see you soon on your next visit to Swindon.

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Reviewed 27 February 2017

Very friendly and comfortable stay topped with an excellent breakfast , shall be booking again in June/July . would recommend The Lodge and have done .Location was perfect for us as we have never ventured into Swindon prior .

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLodgeGuestHouse, Owner at The Lodge Guest House, responded to this reviewResponded 28 February 2017

Many thanks for your complimentary review. It was a pleasure to have you stay, and look forward to your next visit.

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Reviewed 27 February 2017

It couldn't be bettered for this type of accommodation; the room was a good size, very comfortable bed!, everything I wanted thoughtfully provided. Breakfast was fabulous, really nicely cooked. The location is perfect for walking to Old Town, and the town centre isn't too far away either.

Date of stay: February 2017
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
1  Thank celia1232017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLodgeGuestHouse, Owner at The Lodge Guest House, responded to this reviewResponded 28 February 2017

Thank you for your complimentary review. We are glad you enjoyed your stay with us and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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