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“Beautiful setting, great price”

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Stanton House Hotel
Ranked #3 of 25 Hotels in Swindon
Certificate of Excellence
Reviewed 5 August 2012

Set in beautiful grounds, an old manor house, with rooms in tastefully built-to-match wing.
Paid a great price via laterooms. Was amazed at quality of room for the price. Bar in conservatory and another next to main dining room. No staff at conservatory bar when I stayed.

  • Stayed: July 2012, travelled solo
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3  Thank wickly_diner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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730 - 734 of 821 reviews

Reviewed 3 August 2012

Attractive setting in the park, spacious rooms and a great restaurant serving truly delicious food - all in all I would highly advocate Stanton House to anyone. Tip: try the sashimi from the Rosemary restaurant - wonderfully fresh and delectable, plus on Thursday there is all-you-can-eat buffet, which is nicely priced. Definitely the nicest restaurant in Swindon!

  • Stayed: August 2012, travelled as a couple
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3  Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2012

I stayed here for three nights over a weekend in July 2012 during which time they had three weddings take place, but this didn't detract from the experience and I didn't hear the celebrations at all.

My issue with this hotel is the apparent lack of care that is shown by staff. On the Saturday morning I found the main court yard flowerbed to be strewn with discarded glasses, bottles and cigarette packets from the Friday wedding. This was still all present by the Saturday lunchtime when the Saturday wedding party were arriving. As a recent bride myself, I would have been horrified if my guests had been greeted by this debris on arrival.

I spent a pleasant evening reading in the conservatory on the warmest weekend of the year and this was great, until staff members decided to congregate by the bar and start sharing stories of customers they'd dealt with. I don't think anyone is naive enough to think that this doesn't happen in hotels, but this shouldn't happen in front of guests.

My room was comfortable enough, but again, just a lack of care. I lifted up the stationary to write a note to let the staff know about a plug socket that didn't work and discovered a lot of pressed dried tobacco which had obviously been left on the side table with the notepad on top of it for some time.

Sound carries VERY easily from the corridor into the bedroom and it was awful to be abruptly woken by staff in the mornings trotting up and down the corridor banging on doors and hollering "HOUSEKEEPING!". I had a "Do Not Disturb" sign on my door so didn't get a knock, but the sign was seemingly futile when every other door around me was being so violently knocked and shouted at.

When I looked to take afternoon tea in the conservatory, I soon gave up after being addressed by an incredibly disinterested and miserable staff member who clearly did not want to serve me. When she was asked for decaff coffee she intimated that whilst they had it in the hotel, it wasn't behind that bar and she wasn't going to bother to go and get any. I abandoned all hope at this point.

Stanton House Hotel has an amazing position and has beautiful grounds. I can understand why this would be attractive to wedding parties and indeed romantic weekends away, but the staffing issues really need addressing and I'd fear for your special occasion being ruined by this.

  • Stayed: July 2012, travelled solo
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1  Thank NickyWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

A most impressive hotel and a delightful setting with a Country Park adjacent and Lake views from the hotel grounds. The ancient woodlands and roman remains add to the charm. The Church next door is a grade 1 listed building. Upon my second visit i noticed that the standard of the gardens and mixed borders and entrance were way below par for a Country House Hotel, full of weeds and looking unkept. The service in this Japanese owned and run Hotel was first rate, the food excellent, the staff all very courteous and the housekeeping standard of the rooms very high. As a single traveller i was very well looked after. There are both Japanese and English foods on offer as well as a Japanese foods shop.

Room Tip: Rooms facing Lake have the evening sun.
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  • Stayed: July 2012, travelled solo
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2  Thank aloha66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2012

Came to SHH for afternoon tea which looked to be good value.

Asked for decaf tea and was told no, which was a bit disappointing. 5 years ago this would have been no surprise but nowerdays most places have them

Then asked for decaf coffee, my backup option as everywhere does it and was told no.

They do do decaf coffee they said, and I suspect tea too. But they just couldn't be bothered to go and get it.

It was clear this place does not value the customer. Walked out.

  • Stayed: July 2012
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3  Thank DaveSwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stanton House Hotel

Address: The Avenue | Fitzwarren, Swindon SN6 7SD, England
Phone Number:
Region: United Kingdom > England > Wiltshire > Swindon
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 25 Hotels in Swindon
Price Range: ₹ 7,669 - ₹ 10,225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Stanton House Hotel 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Stanton Hotel Swindon

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