We visited the drive through McDonald’s Greenbridge and had the worst experience. Yes they were very busy but that is no excuse for poor service. We ordered a chicken sandwich and asked for it to be plain but with just ketchup, what we genuinely received was a seeded bun with ketchup.....no chicken! The lady who handed us our food could not understand why I was unhappy with this and said I must have asked for that! She was actually arguing the point with me! Why would I order a chicken sandwich and ask for it to have no chicken! Next despite order my 2 large meals one of the drinks was a small, the women said again it must be what I asked for, why would I order a large meal and pay extra then ask for the drink to be smaller. Lastly another burger we asked for no onion and no tomato.....I swear it had extra tomato! Then the server seemed annoyed that we were fully checking the order having already found 3 errors. No apology either, sloppy and inexcusable service from an exceptionally rude server on window 3. Never gonna get your 5 stars that way love!
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