Over the last four years we have stayed and dined in DdVs in Bristol, Poole, York and now Harrogate. Our overall impression is that the HdV chain is no longer the standard by which other boutique hotels should be judged. Other hotels seem to have progressed, but HdV has slipped backwards (or at least only stood still). How many other boutique hotels still use bulky cathode ray TVs?
At HdV Harrogate, our second floor room was good, but no wow factor. Room was a bit too dark (e.g. desk in the corner of the room not illuminated by ceiling lighting and no desk lamp. There was a coffee machine in the darkest corner of this desk, but it was too dark to use the machine.
The most disappointing aspect of the HdV Harrogate was the bistro. We had breakfast there on two days. The first time I found the Full English breakfast really quite bland. The second time I ordered a well done omelette and specifically stated that I did not want any "runny" egg. I was served an under cooked and inedible omellete. We ate in the bistro on one night. We found the sommelier far too pushy, he really did not listen to our requirements. In fact he was so pushy that we sent him away so that we could make our meal choices - yet he still brought champagne apperitifs that he thought we wanted. Perhaps he should spend more time listening to people's requirements rather than assuming he knows what the customer wants. Unfortunately, the meal itself did not erase the memory of the pushy sommelier. I was served a dry, tough and warm steak. My preference is a moist, tender and hot steak. The steak was accompanied by warm "fat fries" and a tiny saucepan of cold bearnaise sauce - I suspect that the meal was left standing far too long before being served.
On a positive point, all the staff (with the exception of the pushy sommelier) were friendly, professional and courteous.
- Official Description (provided by the hotel):
- Created from a row of eight Georgian-styled houses that have been used as a hotel since the 1930s, Hotel du Vin & Bistro Harrogate features 48 bedrooms and airy loft suites. Located close to the town centre, the Harrogate hotel overlooks The Stray, a magnificent 200-acre common, and offers a billiards room, cellar snug, a Spa du Vin with its extensive range of treatments and alfresco dining in the courtyard during the summer months. Famous for its healing waters, this Victorian spa town oozes cosmopolitan charm, smart streets and quaint mews. Enjoy fabulous shopping, atmospheric cafés, fine restaurants and plenty of green open spaces. Browse antiques and unusual gifts in the stylish Montpellier Quarter or watch the world go by in Betty's Tea Rooms. Hotel du Vin Harrogate provides the perfect combination of luxury and great food and wine within the cultural and visual setting of Harrogate. ... more less
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- Also Known As:
- Hotel Du Vin And Bistro Harrogate, Yorkshire
- Du Vin Hotel Harrogate