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All reviews brewers fayre large tesco all you can eat comfortable bed shopping centre attached restaurant great nights sleep comfortable stay plenty of parking what it says on the tin excellent stay clean rooms car park family room the pub the ground floor stayed for one night
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Reviewed 15 November 2017

This was our first stay at Hampton and it was up to the usual Premier Inn standards of cleanliness. Our two issues were about the accessible wet rooms in the hotel. The first room we were allocated was made up as a twin - despite having rung beforehand to make sure it was a double - and the smell was awful. We were told that it was practice in the hotel to make up these rooms as twins. When the receptionist visited the room she agreed it was uninhabitable and moved us to another room with a wet room that was already made up as a double. This was the ideal solution for us. The other issue is that both rooms were a very long way from reception. If you have mobility issues, which is the reason most of us want to have an accessible room, you should use your wheelchair or buggy to reach the room. Be aware, however, that the corridor doors do not have automatic openers so you need someone to help opening the doors. Apart from that, the room we stayed in was good - the standard we expect from Premier Inn - and there was hardly any noise. A minor irritation was housekeeping knocking on the door the morning we were checking out, despite the do not disturb sign hanging on the door. She said that she'd made a mistake! If you don't want to use your car when you're there, the hotel can order a taxi that operates on a fixed £6 fee into the town centre. We found this easier than driving in and searching for parking spaces. We would use this hotel again.

Room Tip: Use your wheels if you're staying in one of the wet rooms - too far to walk from reception.
  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank RandJ P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2017

I loved this Premier Inn, it was clean, quiet and the bed, just beautifully big and comfortable. The wifi was a little slow and there were problems with my phone connection from my room, but my stay overall lovely

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 7 November 2017

Slow getting through check-in, apart from that all went smooth and room clean and tidy nice and fresh, quiet room with good heating and ventilation, nice pleasant reception staff, happy to help and direct to food.

Stayed: November 2017, travelled solo
Thank Castorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

We travelled up from Hampshire to a big family get together . The staff in the hotel were excellent - really friendly and helpful. Made our staya pleasure. The room was spacious and extremely clean .
Would definately recommend and stay again.

Stayed: November 2017, travelled with family
Thank tweettub63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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