Potentially this hotel could offer much more. The setting couldn’t be better on a sunny day relaxing in their garden area over looking as huge rowing lake. Very photographic. However with so much potential it’s lost with not taking advantage of its surroundings. The food menu is boring and mostly straight out of a freezer. Limited drinks offering. Staff friendly but not always around. Hallways need smartening up. Bedrooms comfortable and clean. However carpets heavily marked. Remote control for tv did not work.
Overall it’s not an unpleasant stay at all however with a Chef and Brewer restaurant a stones throw away, the dragonfly restaurant looses out. Surely it’s not hard to beat a C & Brewer menu and offer a Better healthily alternative menu ensuring their clients stay in house.
Stayed here 3 times over 3 years. Very slow to improve customer overall satisfaction. I’d like to potentially give it a 4 star but unfortunately it’s a 3 purely because the management needs to open they’re eyes and start addressing the little details. I will be staying again and look forward to the views if nothing else ! Worth staying there’s a lot worse out there for the money. More
- Free Parking