We were booked in as a Hen Party, and when we arrived at the hotel, I thought the staff could have been nicer. We were given no information about the hotel e.g. times for breakfast. The hotel is advertised as "Waterford's only 4* Hotel".
From my experience with hotels, a hotel couldn't be advertised as a 4* unless it had a gym, swimming pool or spa on site, or have an agreement with a local pool/gym/spa. On there booking.com page, they have pictures of a woman receiving a hot stone massage, which would lead one to believe that this was available...which it wasn't!!
The rooms were clean, but I assumed when I booked a triple room it would be 3 single beds, but it was a double bed & a single bed. It was just aswell I knew the people well that I was sharing with, as I had to share a bed...
The dinner that was included in our package was diabolical, the main course resembled a starter, and none of us ate the food.
The Reception staff weren't the nicest of people, except for Kimberley who was very pleasant when I asked her for extra keys (we were given 1 key between 3 of us :( )
Breakfast was ok, but if you wanted anything other than cold scrambled egg, you had to wait about 10 minutes to get your poached/fried egg.
So I certainly will never be returning to The Fitzwilton Hotel
- Official Description (provided by the hotel):
- The Fitzwilton Hotel,is located in the heart of Waterford City Centre and only 50 metres from the city's main train and bus station. The hotel also offers free on-site parking and FREE hi-speed WI-FI. All the city's main attractions are but a brief pleasant stroll from our doorstep. The hotel comprises of 90 sumptuous rooms and suites, each individually designed and decorated to the highest of standards. Many of these large spacious rooms offer the unique feature of floor to ceiling windows which give stunning views of the river Suir and the cityscape. Dining at the Fitzwilton is an easy option - Restaurant Chez - K's, as originally proclaimed by the Bridgestone guide to be a "must - do restaurant" in Waterford is simply not to be missed. Renowned locally and further afield for its stunning dishes and most famously for its mouth watering steak dishes, this restaurant will satisfy the most demanding of palettes in the most comfortable and enjoyable surroundings. If you fancy an after dinner drink, relax and unwind in the funky Met Bar. With soft leather lounges and modern lighting and art features, the Met Bar serves an array of quirky cocktails, international wines and beers and serves a delicious bar menu throughout the day and evening. The hotel is located in the very heart of Waterford City so everything you need is but a short walk away. So if you are coming to visit the world famous Waterford Crystal factory, walk the beaches of Dunmore or simply want to explore the delight and history of the 'oldest city in Ireland' you can be guaranteed of doing it in style at the Fitzwilton Hotel. "We look forward to welcoming you." Room Description: All rooms at the Fitzwilton hotel are en-suite and come with shower and bath facilities. Boasting some of the largest rooms in the city, the hotel offers a variety of rooms types such as: Double Rooms - comprising of large double Bed, Twin Rooms - comprising of large double & Single bed, Triple Rooms - comprising of three single beds. All the above rooms are extremely spacious and among the largest in Waterford City. ... more less
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- Also Known As:
- Fitzwilton Hotel Waterford