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“Not 5 star but is good value for money”
4 of 5 bubbles Review of Woodlands Hotel

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Woodlands Hotel
Ranked #10 of 12 Hotels in Waterford
cohirl
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not 5 star but is good value for money”
4 of 5 bubbles Reviewed 2 April 2012

Stayed for 1 night. Arrived late and were greater by night porter who was very welcoming. Generally staff are really very good, hotel is ok. Feels somewhat like a retirement centre and smells like it too. But can't complain about the price.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cohirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this review, 21 August 2012
Dear Cohirl,

Thank you for your respond. I am delighted to read that you foudn the staff very friendly and accommodating.

I am sorry to read that you felt the hotel had a retirement home feel. Again thank you for your feedback.

We look forward to welcoming you back to the Woodlands Hotel, Waterford.

Regards,

Claire O'Mahony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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465 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Any
English first
Missoula
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 28 March 2012

First off, let me be fair by saying that Sandra and all the other employees we encountered were absolutely delightful, and the price here is fair. However, this property was without question the most filthy hotel I have ever stayed in. The tables in the restaurant were not wiped down, our meal was served on dishes that were coated in a film that left us with the idea that they'd been sent through the wash but not rinsed. Cobwebs hung in most every corner of the ceiling, pretty much every surface possible looked as though it had not been thoroughly wiped down in many months. And, the walls are paper thin, we could hear conversation in the next room and every door that opened and closed on our floor outside our room. I would not recommend staying here when so many other options are available.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Waterford hotels

Ireland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 March 2012

Just had a lovely night in the Woodlands Waterford, clean, friendly staff, especially Sandra in reception...... they made an error in pricing the room and stood by it, couldn't fault them for customer service.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tcmcork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this review, 27 March 2012
Dear Tcmcork,

Thank you for your review of the Woodlands Hotel, Waterford. I am delighted to hear you enjoyed your stay.
I am especially pleased that you found the staff friendly. I will ensure to pass this onto the team

We look forward to welcoming you back to the Woodlands Hotel in the near future.

Kindest Regards,

Claire O'Mahony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ireland.
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 22 March 2012 via mobile

Stayed here with a one night B&B voucher. Lovely hotel, great heat everywhere. Reception staff lacked interest? did not explain where breakfast was served etc. The bar is really good, bar food really well presented, tasty and v good value. Would come back for this alone. Breakfast area was lacking on the staff front.When we arrived at 9am for breakfast,no staff, No glasses for juice left, no dinner plates, no fresh fruit, only tinned. We liked the idea of making your own toast and heating your croissants. We liked the way the hot food buffet was covered to keep food warm. Fried eggs were not replaced for other guests, although we saw chef out checking on supplies, luckily we had got ours. Food was good. Just read other review now with the same complaint of lacking staff.
Suggestion, have a staff member on duty in dinning room and not leave it unmanned, otherwise, have a tea/coffee machine available to make your own!

Stayed March 2012
Helpful?
Thank dublinvisitor77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this review, 27 March 2012
Dear Dublinvisitor777,

Thank you for your review. I am delighted to see that you enjoyed your stay with us here in the Woodlands Hotel and in particular the bar area.

Please note that we appreciate your comments from breakfast and the reception team. Please be assured this issues will be looked into. Again thank you for your feedback on this.

We hope to welcome you back to the Woodlands Hotel in the near future.

Kindest Regards,

Claire O'Mahony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 21 March 2012

Stayed at the hotel for one night over Saint Patricks week end.
The hotel was very busy with the celebration for Saint Patricks Day but Sandra was still providing a very good service and nothing was too much trouble for her she provides all the help we needed and handled our requests in a very professional manner, we will be back.

Room Tip: We have stayed at the hotel before and have found the rooms very comfortable on each visit
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this review, 26 March 2012
Dear Pat S,

Thank you for your kind review. I am delighted that you enjoyed your stay with us here in the Woodlands Hotel.
I have passed your comments on to the team and I can assure you they found your feedback very motivating.
We look forward to welcoming you back to the Woodlands Hotel, Waterford in the near future.

Kindest Regards,

Claire O'Mahony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Woodlands Hotel

Property: Woodlands Hotel
Address: Dunmore Road, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 12 Hotels in Waterford
Price range (per night): ₹ 3,987 - ₹ 7,625
Hotel Class:3 star — Woodlands Hotel 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Woodlands Hotel Waterford

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