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“disappointing experience” 3 of 5 bubbles
Review of The Earl of Desmond Hotel

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The Earl of Desmond Hotel
Ranked #10 of 14 Hotels in Tralee
lincoln uk
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“disappointing experience”
3 of 5 bubbles Reviewed 22 April 2012

spent four nights at the earl of desmond hotel in mid-april. the standard of the room was good, as was the performance of the staff. however three things bugged me: 1. our party was allocated certain tables on the first night and told that these would be ours for the duration of the stay. not a bit of it, we were chopped and changed over the following three days without explanation. 2. the meals were below par in terms of both quantity and quality in comparison with other similarly star-rated hotels i have stayed in. 3. the entertainment advertised was, with one exception, not really 'entertainment' but background sounds renedered by either a solo guitarist/singer or a keyboards/singer - neither of whom generated much enthusiasm with their audiences. the last night was much better - a local folk and dance group. in respect of items one and three above, i tackled the manager about them and was given as an explanation that german visitors were calling the tune because they were paying more for their stays so their preferences took precedence over other coach parties' requirements. i've no plans to return to this hotel until this apparent discrimination is scrapped.

  • Stayed April 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank paul g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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322 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Charleville, Cork, Ireland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 9 April 2012

I stayed here at the hotel for a Ball last November. The room was beautifully decorated and modern, also lovely and clean. Staff were friendly, food was lovely. All in all a very pleasant stay.
I only have one complaint - even though we were there for a Ball, they shut the bar at 11.45pm!! Not only that, but they also closed the Residents Bar!! We could not believe our eyes, we all rushed up to the bar and bought a stock of drinks to keep us going for a couple of hours. We weren't planning on staying up all night, but would have at least expected the bar to stay open until 2am! We were cleared out of the function room, so took our drinks to the Reception area. One of our party members is a professional piano player, but the staff locked the piano in reception and wouldn't give out the key. Then 2 members of our party went to their rooms to get a guitar and keyboard - the staff wouldn't let them bring them back down to reception! While we may sound like drunken larger louts who didn't know when to go to bed, we were all actually very sober, and it was the majority of the people who attended the ball that wanted to carry on for a little while, not just a few of us!! Ironically, if they had kept the Residents Bar open, I'm pretty sure with the volume of people that wanted to stay up, one person's wages would have been paid 3 times over in the space of a couple of hours.

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Claire S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
115 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

Just spent four days here... Beautiful room, glorious weather and wonderful staff....

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Joan901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 4 March 2012

I have NOT stayed in this hotel and nor will I. When phoning to book a room for April at end of February we were asked to phone back on 3rd of march as the hotel was closed. When we phoned back on the 3rd of March we were told to phone back on 11th as they were still closed. I was puzzled by this as there was someone answering the phone. When I asked, the man explained that he had calls diverted to his mobile, I was interrupting him at home and he could not check availability.

He didn't tell us we could book online or offer to check online himself.

I can only assume he can afford to turn down custom.

  • Stayed March 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Travellingnuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tralee
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 December 2011

Had Sunday lunch there a few days ago and as usual it was excellent and great value...Mark

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Earl of Desmond Hotel

Property: The Earl of Desmond Hotel
Address: N21 | Ballyseedy, Tralee, Ireland
Region: Ireland > Province of Munster > County Kerry > Tralee
Amenities:
Bar / Lounge Free Parking Restaurant Suites
Hotel Style:
#7 Family Hotel in Tralee
Price range (per night): ₹ 6,579 - ₹ 7,923
Hotel Class:3 star — The Earl of Desmond Hotel 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Earl Desmond Hotel Tralee
Earl Of Desmond Tralee
Earl Of Desmond Hotel

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