I had eaten previously in the restaurant (and posted a review, not a favourable one), but did vow to return for the spa - I wasn't disappointed with the experience, the staff were amazing, extremely friendly, everyone knew my name and all had a very relaxed disposition, despite the spa being fully booked. That said, it never felt hectic or rushed, just serene. The treatment was wonderful and all the little perks that accompanied it. My friend couldn't speak highly enough of their experience either. the Jacuzzi and pool area are a very short distance from the spa itself and don't seem to match the same level as the spa, but didn't detract from the overall experience.
We did go for lunch after - won't be returning for food again in this hotel I'm afraid - but would happily return to the spa.