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Holiday Inn Killarney
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Reviews (622)
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429 - 434 of 622 reviews
Reviewed 12 May 2012

its nice enough hotel, its about ten mins walk from the town stayed there with my husband and two children we also got the babysitter service ,
ate in the restaurant the food was ok nothing special
the apartment/room the handle on windows was broken and fell of the window so couldnt use some of the windows

  • Stayed: May 2012, travelled with family
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Thank madzTipperary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2012

We stopped for two nights in this hotel. Yes it's close to the town and generally speaking it's OK. The bathroom was in need of some attention, chipped bath and side panel somewhat 'distressed'. Apart from that everything was clean and tidy with the staff helpful. Our major disappointment was the restaraunt food and the breakfast. There was nothing wrong with the food - good Irish fayre - but it was presented on cold plates. The breakfast self service bar wasn't up to keeping the food particularly warm and by the time it had been on the cold plates for a few minutes it was also cold. I have mentioned this to the hotel staff.

Food in the bar was better and I would recommend this if you are wanting to eat here. Apart from the food issue the hotel is a typical three star hotel in a large holiday town. WiFi is available in reception area.

  • Stayed: April 2012, travelled as a couple
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1  Thank FluffyTBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Killarney, responded to this reviewResponded 17 June 2012

Dear FluffyTBear,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received food service that was unacceptable. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Ben J
Case Manager
IHG Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2012

I have just returned from a family break from Killarney. My wife and two kids ( 4-6) stayed at the holiday inn on the muckross road . My wife booked the holiday and I was a little concerned with her pick of hotel as it seemed to be to cheap to be true. I was worried we would have to pay extra on arrival. I couldn't be more wrong. The staff were great and the rooms were spotless . As a chef by trade I am usually disappointed with hotel food but the bar food was lovely for both adults and kids . I would have no hesitation in recommending this hotel for any family.

Stayed: April 2012
2  Thank Foodcomesbeforelove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

Stayed here with a tour group. Staff was friendly and helpful. Quick service with our luggage. Delivered to our room quickly and picked up promptly in the morning. Rooms were clean and bathroom modern and updated. Dinner (included in our tour) was very good.

  • Stayed: March 2012, travelled with friends
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Thank PENNY G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

We spent the one night, and the hotel is perfect for visiting the town, close enough to walk, or take a short taxi ride, but far enough to enjoy the peace and quiet.
The room was clean, but looked in need of a little TLC, and the shower in the bathroom was not great.
The food in the bar was excellent, as was the service, and the breakfast was also very nice.
A decent place to stay for a reasonable cost.

  • Stayed: April 2012, travelled as a couple
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1  Thank Stephen M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Killarney, responded to this reviewResponded 30 May 2012

Dear Stephen M M,

Thank you for staying with us and leaving your feedback. We are glad you liked the location of our hotel as well as your experience in our restaurant and bar. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry your room accommodations fell below your expectations. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare

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