This review is VERY late but better late than never. My wife and I and our two sins aged almost 11 and just turned 8 stayed in the hotel during the Irish Open in July 2011.
Our trip to Killarney started as a nightmare. We had originally been recommended to stay at the utterly RUBBISH Quality Hotel. Don't stay there ever. I stayed one night and checked out at 0600. I phoned the Lake Hotel and they saved our skin!
We stayed for longer than we planned the hotel was so good. From the outset we were met with real warmth and our sons, who have stayed in some of the finest hotels in the world instantly fell in love with the hotel.
Our deluxe lake view room on the ground floor was tastefully decorated. It was clean and had a fridge which is useful for medication (I am a diabetic). We had a queen bed and two single beds, proper beds not waiter thin rubbish that some hotels wheel out for children.
The fact that we were on the ground floor meant that our room opened out into the grounds and towards the lake. We have so many wonderful photos of our two boys over near the deer which visited every day and at the castle in the grounds. The mist over the lake was just incredibly atmospheric. The kids and my wife seemed to be the most relaxed I have seen them in ages. We all destressed! I had a month long migraine which disappeared within 24 hours of arriving at the hotel.
I have to mention the restaurant. The initial suggestion that the kids could only eat in the restaurant before 7:30pm was a shock. However, with gentle persuasion we insisted on the boys eating with us and to be honest it was pushing at an open door. The staff wanted to oblige. From then on, we ate every single night in the restaurant. The staff remembered the names of the children and didn't require the kids to eat off a kids menu (despite our meal inclusive rate stating they should).
The Italian maitre d' treated the kids with real respect. When our oldest son returned his beef fillet because it was well done when he had asked for it to be cooked medium rare, the maitre d' insisted the chef keep the kitchen open and sorted things out. He was also genuinely apologetic to our son.
This was real service in a hotel which puts service before gimmicks.
I was motivated to write this review after reading some really crazy negative reviews which did not reflect the experience of my wife and I, but importantly, not the experience of my kids who already want to go back!
- Official Description (provided by the hotel):
- The Lake Hotel is a friendly Family run hotel, Free Parking, safe secure, environmentally sound hotel on the lake shore in Killarney. The Ring of Kerry begins and ends at the Lake Hotel. We will give you a traditional Irish welcome from the Huggard Family and Staff. ... more less
- Reservation Options:
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- Also Known As:
- Lake Hotel Killarney