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Reviews (997)
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All reviewseyre squaregreat locationcar parkwasher dryercity centrewould definitely stay here againbreakfast was includedfull irish breakfastdouble bedan upgradefamily roomhotel barfew minutes walkbeds were comfortableshop streetwould highly recommend this hotellatin quarter
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83 - 88 of 997 reviews
Reviewed 24 September 2017 via mobile

Stayed here for the weekend and decided to have a few drinks in the bar while watching the Liverpool match. The bar tender was very poor and inattentive( gentleman in a white shirt think he might have been a manager was from Derry) my partner is a Liverpool fan and never offered to turn the tv up or anything nd when one of the younger bar men came on shift turned on the volume straight away for us(we didn’t even have to ask) but the other bar man came straight back over nd turned it of saying it had to be of. We also had to wait nearly 10 minute for a drink in which I had to draw attention to three staff members that I wanted a drink they were more interested in having a chat with each other than serving. We had to do it at least two time. The server in the white shirt seemed like he didn’t want to be there and made us feel unwelcome. Was more interested in an American couple that were there. We were made feel unwelcome never offered more to try keep our business even though we were spending nearly 400 Euro to stay for the weekend. It’s also a pity none of your staff have name badges on to know the names of staff, maybe you are afraid on being named on this. Also checking out was poor the girl never asked how was our stay(it was almost like she knew I wasn’t happy with the service from the nite before as she was in duty) overall I will not return I usually like staying here as you are one of the only hotels that had parking but I will not return but staff just let you down and didn’t seem to have proper training

Stayed: September 2017, travelled as a couple
1  Thank Ali M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2017 via mobile

Great parking and good position. That's all that's going for it. Had an issue with the booking and manager wouldn't even show his/her face! Poor amenities, no assistance, don't bother , there must be better for the price.

Stayed: September 2017, travelled as a couple
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017

Our reservation was for two hotel rooms, but upon arrival we were upgraded to a 2-bedroom 2-bath apartment around the corner from the hotel. The apartment had a full kitchen, washer dryer, dining space and full living room with a great view of the city. The location was next to an indoor shopping mall and a short walk from the Latin Quarter as well as the Bus terminal. An extra bonus was the Thursday night jam session of Irish music at the pub connected to the hotel.

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

We based at the Western for 3 nights while in Galway. The hotel is very centrally located to the city centre and an easy walk there on on to the pier & even Salthill. Our room was spacious, clean and very comfortable. All staff were friendly, efficient and accommodating. We had a couple of meals, one in the restaurant and the other at the bar. Both were very well prepared, presented and loaded with taste and flavours. And very reasonably priced.

Room Tip: Arrive early for a good car park space.
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank robjac33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

Stayed for one night on top floor double room, sharing with my mum. We were pleasantly surprised at how big and airy the room was. The beds were very comfortable, the bathroom clean and shower was great. A nice view too was an added bonus! Staff were friendly and helpful, the price was reasonable at EUR110. It was quiet although it was a Monday night. We weren't there long enough to try the food. We really enjoyed our stay.

Stayed: September 2017, travelled with family
Thank poochhandler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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