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“Great Hotel!”
Review of Park House Hotel

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Park House Hotel
Ranked #2 of 46 Hotels in Galway
Certificate of Excellence
Reviewed 10 October 2010

My wife and I just completed a week in Galway as part of a wedding celebration (the couple was from Galway) and we LOVED the Park House. I will try to address some common concerns people have when choosing a hotel by topic. To begin with, we started by looking for a "higher end" hotel in Galway that was close to the heart of town. We came to either the G or the Park House and selected the latter based on recommendations from our local friends and earlier reviews on this site.

THE HOTEL/AREA: The Park House is a clean and upscale appearing hotel in the very heart of Galway (you can see Eyre square from the front step). The streets around the hotel are less impressive and fairly busy. I suppose this is something one must balance: to be close to city amenities (train station, bus station and tourist office are a 2 minute walk away, including a stop for a pint) and deal with crests of traffic at the beginning and end of the day. There are several lively bars very close to the hotel, but we felt very secure walking around very late at night; the hotel is locked before the pubs let out and you're only let in if you have a key. The evening doorman (Alex) during our stay was very friendly and helpful, often recognizing us without us showing the key (a nice touch!). The parking lot could be a tricky find, though we didn't drive. It too appeared very secure with several security cameras. A convenience store is right across the street for basic items (water, toiletries, etc) and the shopping district is a quick 5 minute walk away.

THE PUBLIC SPACES: Very well maintained, with what could be described as a classy European style. It had the feel of an old, glamorous hotel, with immaculate brass details and some marble statues. Whatever concerns you had about the place from the street disappears as soon as you walk in. The one modest strike I have against the hotel is the pervasive smell of cooked fish (a popular dish in Galway). It wasn't unpleasant or intrusive by ANY means (and totally undetectable in the room), but if you're not a fan of fish, it will get old.

THE ROOM: We had a Deluxe Room it what appeared to be the newer side of the hotel. It was immaculate and substantially larger than I anticipated (we had a tiled foyer). The bathroom was also huge by Europe's standards and very well appointed; we LOVED the towel warmer! I have a couple simple quibbles with the room though. First, there weren't enough lights near outlets, a complaint my wife was quick to share while she was trying to straighten her hair (shaver outlets only in the bathroom) or use her laptop on the desk in the room (no desk lamp or lamp near the desk). Second, the king bed seemed too firm for my liking, but my wife loved it; subjective, I know, but something I wanted to comment on. Lastly, and most American of me, the TV was an older conventional tube model. It worked just fine, but I was expecting a fancier flat screen to match the high-end room. There was always a paper delivered to our door daily and housekeeping was prompt and thorough. An iron is available upon request, but it does not provide steam (bummer). Two free bottles of water (sparkling and still) were a delightful surprise. There aren't any views to speak of, as you're in the middle of town, but the window open to let in some fresh air. We didn't see any of the other rooms, so I can't comment on the Superior level or the Suites. Free WiFi in the rooms was a great perk and fast enough for our needs.

THE FOOD: The restaurant is one of the classiest in Galway and the food does not disappoint. We ate there our first night in town with a large group and we were all quite pleased with our meals (from fish to steak). The desserts were amazing, with the Toblerone cheesecake being most decadent and probably illegal. Breakfast is included with some rates and is limited to staples (eggs, toast, yogurt, etc), but hits the spot. Service is prompt in the morning and can be faster still if you're in a rush to get to a tour (just let them know).

SERVICE: Simply exceptional. Siobhan (my Irish is bad, but phonetically "sha-VONN") was most helpful and her colleagues were quite knowledgeable about local tours/restaurants. As the hotel is basically in the middle of town, most tour companies will pick-up/stop right at the hotel; even if they don't the walk is VERY brief to the coach station or tourist office.

In summary, if you're looking for a hotel that provides great service in a premium location with the feel of a grand old hotel, this is the spot for you. We didn't get a chance to see the G, but drove past it on our way in (possibly a better pick for those renting a car and wanting to drive around, as it's a little away from city center); it looks like a classy modern hotel you could find anywhere. The Park House had that distinctly European feel that my wife and I were looking for. You won't be disappointed!

  • Stayed: October 2010, travelled as a couple
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Thank mr_nice_doc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,442 - 2,446 of 2,877 reviews

Reviewed 7 October 2010

stayed two nights at the hotel and had dinner there one night and breakfast both days.
the room was large and airy and had air conditioning. the bed was comfortable, the bathroom was ok, the shower was in the bath and could have been more powerful, but loved the molten brown products and thought it was very nice to get both a morning and evening paper delivered at no charge.
had read on trip advisor that the staff were supposed to be great at this hotel and boy were they, so so helpful and nice and super efficient.. the food was very good, not the best we have had, but nothing really too wrong with it either. Our starters, I had pate and my husband had a stuffed salmon dish, were only average, but our main course was lovely. the breakfast is very good however.
we really enjoyed our stay, but i do think this hotel needs some updating, the decor is somewhat dated.

  • Stayed: October 2010, travelled as a couple
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Thank BallycottonFlora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2010

We have stayed in many hotels and apartments around Galway City for our annual trip to Galway Races but it was our first time to stay at the Park Hotel Hotel and we had a wonderful time. We thought that there would be a lot of noise from the street as the hotel is located so centrally and "craic" goes on all night. We were pleasantly surprised to see 2 sets of double glazed windows in our bedroom so slept soundly each night and never heard a thing! Manageress is amazing - supervising breakfast each am - around during the day and there as we went to bed - quite late!!! Great staff, lovely food, central location - all in all great stay.

  • Stayed: July 2010, travelled with friends
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Thank Botanicview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2010

This is a great hotel and what made it most memorable was Kitty and her wonderful staff that met us every morning and evening in the restaurant. But first of all the hotel itself is located right smack in the middle of Galway with some great pubs around it. The hardest part was trying to locate the car park of the hotel which is fairly small and needs to be sign posted better as I drove past it. It added alot of undue stress trying to drive around again in a busy one way system. Ask for directions/location when booking. Hotel itself is old style but revamped (i.e curtains in restaurant should be done away with) and looks great otherwise. Food was terrific in restaurant while the bar food is'nt as plentiful portion wise. The breakfast is great and this is where Kitty comes in to her own. I travelled with 8 friends for a golf weekend and she was like a mother to us making sure we had enough food, asking where we went the night before, wondering where the missing 2 lads where and sending two of us up with a tray of food each for the hungover guys who could'nt make it down. Brilliant and appreciated. This friendliness was evident in the restaurant at night time too and you were always asked if you needed anything else etc. Totally recommend it for groups and tell Kitty I said hi!

  • Stayed: September 2010, travelled with friends
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Thank Richlerock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2010

Our four night stay at the Park House Hotel was just perfect. The hotel is spotless, staff were friendly and extremely helpful. We appreciated the attention and help with our luggage and parking, and must commend the staff in the restaurant during breakfast. The hotel is ideally located near many activites, pubs and shops. Our room was very comfortable, quiet and clean.

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank TravelM8ts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park House Hotel

Address: Park House Hotel 18 Forster Street | Eyre Square, Galway, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Galway
#1 Romantic Hotel in Galway
#2 Luxury Hotel in Galway
#2 Family Hotel in Galway
Price Range: ₹ 8,241 - ₹ 14,787 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park House Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Park House Hotel, Galway is conveniently located in the heart of Galway's city centre, with private secure car-parking on the grounds of the hotel. The hotel blends the warmth and personality of a boutique hotel with the style and luxury of a contemporary 4 Star international hotel. Guest accommodation comprises of 84 rooms divided into superior & deluxe rooms, suites and serviced apartments. The award-winning Park Restaurant is a favourite with locals and guests. ... more   less 
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Also Known As:
Park Hotel Galway

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