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“Location, Location, Location”

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Skeffington Arms Hotel
Ranked #31 of 46 Hotels in Galway
Reviewed 28 February 2012

Continuing our travels from Sligo, we settled in at the Skeffington in Galway. The location on Erye Square is a wonderful launchpad to all the pubs and restaurants in the area. Our check-in was smooth and efficient, and the frontdesk staff was enthusiastic, attentive and very helpful. Our room was clean, quiet and comfortable, and our bathroom was generous in size. After an evening of dining and pubcrawling at all the wonderful establishments in the area, we ended our late evening/early morning at the Skeff pub, which was lively and quite fun. Our sleep was restful, and we awoke refreshed and our check-out, as with our check-in, was fast, friendly and efficient.

  • Stayed: February 2012, travelled as a couple
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Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this reviewResponded 29 March 2012

Dear Guest,

Thank you for your review on trip advisor and taking the time to let us know your thoughts of your recent stay with us. I was delighted to read that you enjoyed your time here with us and will be sure to pass on your comments to the team here at the hotel.

We hope to welcome you both back to us very soon and thanks again for your review.

Best Wishes from all the team,

Lisa Nee

Front Office Manager

“Galway’s best kept secret”

Visiting Athlone??

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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377 - 381 of 507 reviews

Reviewed 20 February 2012

Stayed for 2 nights for a weekend in february with my partner. I chose it because I have always liked the Skeff pub and its location on Eyre Square is perfect.

When we arrived in the room, it was absolutely freezing. I followed the instructions to turn on the heating, but it didnt seem to work. I called the frontdesk and was told again how to turn it in, but it still would not work.

On the way out I told the guy at frontdesk again that it was not working, he said he would sort it, but when we arrived back later that night, it was even colder! We called the night porter who finally brought us up a tiny, and very noisy, electric fan heater. We were out at a wedding all day Saturday and nothing further was done about it so we spent another night with the noisy heater going. I told the girl on frontdesk about it all at checkout, but she didnt seem too bothered.

Overall, it was ok. But I would probably try out somewhere else in future. I think for the quality of the accommodation there is better value to be had. The accommodation is average (and very cold in room 212!), a bit dated (but thats pretty standard in Galway), and there is a rediculous-looking stain on the 2nd floor carpet that leads from one end of the corridor to the other (also saw it mentioned in another review; it looks like someone rolled a freshly painted bicycle wheel through the place).

Room Tip: Room 201 was being cleaned when we were leaving. It looked really nice - nicer than our room anyway...
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  • Stayed: February 2012, travelled as a couple
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Thank walshy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this reviewResponded 4 April 2012

Dear Guest,

Thank you for choosing to stay at The Skeffington Arms Hotel and taking the time to submit your review.Our rooms are fully heated with state of the art heating and cooling units unfortunately a part went on your stay and we couldn’t get this fixed until Monday morning, how ever we did try our best to make your stay more comfortable by offering a fan so your room wouldn’t have been cold. 100% Guest Satisfaction is very important to us and we aim to get this right with every guest I am saddened if we did not fully meet your expectations on this occasion.
Should you wish to stay in Galway again please do not hesitate to contact me directly at the Hotel on lisa@skeffington.ie and I will make sure your stay is an enjoyable one.

With Kind Regards,

Lisa Nee,

Front Office Manager,

“Galway’s best kept secret”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2012

central, renovated, good customer service and great Irish breakfast!

  • Stayed: January 2012, travelled with friends
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Thank Villanel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this reviewResponded 29 March 2012

Dear Guest,

Thank you most sincerely for choosing to stay here at The Skeffington Arms Hotel recently and thank you also for your feedback. Your comments in relation to the quality of our facilities and service are very much appreciated and will be passed on to our team here at the Skeff. We hope to see you again.

Best Wishes from all the team,

Lisa Nee

Front Office Manager

“Galway’s best kept secret”

Visiting Athlone??

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2012

stayed over the weekend was a last minute decision, have stayed in Galway lots and never spotted it before

The gent that checked us in was very friendly and excellen customer service (Saturday 28/1/12)

Room Tip: Not to be at the front of the hotel
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  • Stayed: January 2012, travelled as a couple
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Thank mags2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2012

Stayed in Skeffington once more before Christmas to have a look around the Christmas Markets. The location just cannot be beaten and we had a lovely room at the front looking out at Eyre Square and the Christmas Markets. The staff in this hotel are just so helpful, Lisa on reception and Karl is the most friendly and efficient breakfast waiter you will ever meet. Great for going shopping, dropping the bags back and going again. Bar is always busy and full of ambience, not just at Christmas but all year around. Would always recommend the Skeff for good service, friendly staff and location, location, location! Thanks

Room Tip: If you are lucky and get a front room overlooking Eyre Square they are lovely.
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  • Stayed: December 2011, travelled as a couple
    • Value
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Thank kearnsgang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this reviewResponded 29 March 2012

Dear Guest,

Thank you most sincerely for choosing to stay here at The Skeffington Arms Hotel recently and thank you also for your feedback. Your comments in relation to the quality of our facilities and service are very much appreciated and will be passed on to our team here at the Skeff. We hope to see you again.

Best Wishes from all the team,

Lisa Nee

Front Office Manager

“Galway’s best kept secret”

Visiting Athlone??

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Skeffington Arms Hotel

Address: Skeffington Arms Hotel 28 Eyre Square, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Romantic Hotel in Galway
Price Range: ₹ 4,048 - ₹ 13,311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Skeffington Arms Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Imagine a stay in the heart of the city in a luxury hotel, with everything on your doorstep for that perfect stay in Galway, city of the tribes. The Skeffington Arms Hotel is ideally located in an enviable position, overlooking the newly refurbished Eyre Square, within distance of rail & bus terminals & just a short stroll from an array of shops, restaurants, bars and theaters. With just 24 bedrooms, a strong emphasis is on personal service and attention to detail, so whether its business or pleasure our friendly and helpful staff will make your visit an enjoyable one. ... more   less 
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Also Known As:
Skeffington Arms Galway
Hotel Skeffington Arms

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