Stayed here with my daughter, Mother and Niece sometime back for a short vacation. The hotel is fine and I cannot say to much against it however I have never in all my life come up against such a rude and unaccommodating senior receptionist in my life. She was the one person who ruined our break by not facilitating us with some changes to the room for the two 6 year old girls. She told the children off on several occasions when they were playing and not doing any harm. I got the feeling that this particular person had notions of being the manager. On the other hand the manager of the hotel was very nice. I think the Galway Bay makes exceptions for this particular person and cannot really do much to deal with her.
It's a pity it went the way it did. I also heard other people giving out about this receptionist also.
- Official Description (provided by the hotel):
- Voted as one of Europe's Top 20 Resorts by the prestigious travel magazine Conde Nast, the Galway Bay Hotel is situated in Salthill overlooking breath-taking views of the famous Galway Bay and Clare Hills. The hotel is only 5 minutes from Galway City and is within easy access to Connemara and the Wild Atlantic Way route. Facilities include fully equipped gymnasium, pool, steam room and sauna. The Lobster Pot Restaurant offers modern style cuisine with fresh fish and lobster from the tank. 'An Scadan Caoc' Bar has an informal dining experience with live music at the weekends. Complimentary broadband access in all guest bedrooms and conference suites is available also. The hotel provides an array of complimentary activities to all guests including; Wine Tasting, Ballroom Dancing, Beauty Demonstrations and more. During school holidays the Galway Bay Hotel offers family packages that include kids camp and family activities. ... more less
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