I am a doctor on duty in the area. I went down to take a take away of a sandwich which I eat once a week or twice a week. (Regular loyal customer) Had to use the loo. After ordering my sandwich was refused entry treated very rudely. Went next door to urban grind they were so nice.
No courtesy from the staff in the universal
Why would anyone go back.
If the nice owner only new how rude his staff was
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