I recently started in the TraveLodge Rathmines for a work trip. I reserved a pet friendly room to include two small dogs and mentioned it when booking but when I arrived at the hotel, I was told no pet rooms were still available. I was told someone didn’t notate my booking saying dogs were accompanying me however I have correspondence with the hotel about the dogs when I booked, which included a message regarding the deposit cost for any potential damages as well as the pet fee per animal. (Which were both exceptionally fair)

The issue was resolved by putting us in a different room which wasn’t intended to be pet friendly however the thought of being stranded in Dublin City overnight with pets and a booking which didn’t accommodate them, when I KNOW I took the required steps to include them in our hotel selection and our reservation was not the highlight of our trip.

Thankfully everything was resolved in the end but I wouldn’t like it to happen to anyone else in the future.

There was also no parking available when we arrived (7:30pm) so we had to park in on-street parking and later move the car into the hotel underground car park when space became available. It wasn’t too much of an issue but just an unnecessary hassle after a long day of travelling.

The hotel and its features were very comfortable and we did enjoy our stay, it was the “before we got into the room” that was a bit of a headache!