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Reviewed 26 October 2017 via mobile

We stayed 2 nights in Clayton’s Ballsbridge. This was not our first time. We choose Clayton’s because of it’s location and the excellent quality of their rooms. Really good value for money. The rooms are spotlessly clean and warm. The beds, pillows and quilts are very comfortable. I would highly recommend and I will definitely be back.

Date of stay: October 2017
Trip type: Travelled with family
Thank Decner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClaytonBallsbridge, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this reviewResponded 27 October 2017

Hello Decner,

I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. It always gives the team a great boost in morale to hear feedback on their efforts. I can assure you that the team here work extremely hard to provide high standards of service, so I know they will be honoured to read such glowing feedback on their efforts
I have forwarded your feedback to the Management Team.
I very much hope that we will have the opportunity to welcome you in the future.

Warmest regards,

Laura Mangan,
Brand Ambassador,
Clayton Hotel Ballsbridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2017

The room was very deluxe with all the amenities needed. The restaurant had good service and very good food. The included breakfast was a complete Irish brekky and sustained us until we were home in Canada.

Room tip: The duvets were very luxurious but a bit heavy for rugged Canucks.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Getsaround2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClaytonBallsbridge, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this reviewResponded 27 October 2017

Hello trmelville,

I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. It always gives the team a great boost in morale to hear feedback on their efforts. I can assure you that the team here work extremely hard to provide high standards of service, so I know they will be honoured to read such glowing feedback on their efforts
I have forwarded your feedback to the Management Team.
I very much hope that we will have the opportunity to welcome you in the future.

Warmest regards,

Laura Mangan,
Brand Ambassador,
Clayton Hotel Ballsbridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017 via mobile

Myself and my husband stayed here while were attending a show at the 3 arena. Check in was fine and the receptionist was very friendly. We went to our room on the 5 floor. Not much of a view from out room, but that didn't bother me. Room clean and spacious with very comfortable beds. Breakfast the next morning was plentiful with everything fresh and tasty. I would stay in this hotel again.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank Geraldine F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClaytonBallsbridge, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this reviewResponded 25 October 2017

Hello Geraldine,

I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay. It always gives the team a great boost in morale to hear feedback on their efforts. I can assure you that the team here work extremely hard to provide high standards of service, so I know they will be honoured to read such glowing feedback on their efforts
I have forwarded your feedback to the Management Team.
I very much hope that we will have the opportunity to welcome you in the future.

Warmest regards,

Laura Mangan,
Brand Ambassador,
Clayton Hotel Ballsbridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

A great place to stay in Dublin. I found the hotel spacious, situated on a rather sizeable property. A little more than I was expecting for a city hotel. The hotel is situated a little outside of the city centre, but well positioned to catch a bus or a train into the heart of the city. Bus stop is just outside the hotel and train is just up the street. All round I was relatively pleased with the hotel. I do think the staff could lift their game a little. I had one or two encounters that I felt could have been handled better, not bad, but not as professional as I thought for a hotel such as this. Maybe I'm just not familiar with the way things work in Ireland.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ralph d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClaytonBallsbridge, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this reviewResponded 25 October 2017

Hello Ralph,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Warmest regards,

Laura Mangan,
Brand Ambassador,
Clayton Hotel Ballsbridge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

I appreciated the look of the hotel, I wish I was accompanied by my loving partner. She loved it through the pictures. I found the staff to be efficient and well mannered. A clean and comfortable place for a good time in Dublin. I definitely recommend it. Excellent offers at reasonable prices.

Room tip: ask for terrace
Date of stay: October 2017
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Ruben M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ClaytonBallsbridge, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this reviewResponded 25 October 2017

Hello Ruben,

I would firstly like to thank you for choosing to stay at Clayton Hotel Ballsbridge recently. I was happy to note that overall you enjoyed your stay.
We take great pride in the quality of our service, and it is very pleasing to know that we have managed to exceed your expectations. I have forwarded your feedback to the Management Team.
I very much hope that we will have the opportunity to welcome you in the future.

Warmest regards,

Laura Mangan,
Brand Ambassador,
Clayton Hotel Ballsbridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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