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All reviewsopposite the bus stationcity centreo'connell streettemple bartaxi ranktram stopfew minutes walklight sleeperlocation is idealreception staffbooked this hotelluasbusesconcertdartarenaliffey
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Reviewed 4 October 2017 via mobile

Stayed in early October 2017, our room was very small and outdated. The mattresses were thinking and uncomfortable, as if from years of use. The room was warm so we opened the window just in time for the train to go but just outside the window. We asked to change rooms and they were booked ,but we were blamed for not asking for a quite room. I never would have thought to ask for quite room before.
I would not recommend this hotel to anyone. It feels like just a step above a hostel.

Stayed: October 2017, travelled as a couple
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LucaChevalier, Front Office Manager at Beresford Hotel, responded to this reviewResponded 15 October 2017

Dear Guest,
We welcome all feedback whether positive or negative as it helps us to make sure we are meeting our guests’ preferences. We are obviously disappointed that your experience at the Beresford Hotel did not fulfill your expectations.
Due to our central location some of our rooms may be impacted by noise during the day. Unfortunately we were at 100% occupancy on that day due to the last minute bookings, and we were unable to accommodate you request.
I hope you will give us opportunity to welcome you back and restore your faith in our Hotel.
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

Chosen because of the location to the heart of the City, pubs, things to do, restaurants, tours, and being next to a light rail and bus. It was quite, clean, good service, and a solid place for a good price.

  • Stayed: September 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank cdhcch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LucaChevalier, Front Office Manager at Beresford Hotel, responded to this reviewResponded 15 October 2017

Dear Guest,
Thank you for sharing your recent experience at the Beresford Hotel and for highlighting our location as well as our clean rooms and good service.
The hotel is very well located in the centre of Dublin City and the many modes of transport are right out of the door and it is extremely convenient to move easily around the centre of Dublin.
We are really looking forward to welcome you back at the Beresford Hotel in near future for another wonderful stay.
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

I stayed here recently on Business. working in the IFSC it was absolutely ideal location. Reading the reviews beforehand, I was expecting noise due to its location by the railway and tram and bus stations. Because I was on business, the receptionist gave me a quiet room, os i did not have a problem with noise. The hotel is quite old and over several adjoining buildings so the rooms are a bit of a maze. Rooms are a bit tired, but basically clean and functional. TV is small, but there is tea and coffee in the room. The best thing about the hotel is the food. The food in the restaruant and served in the bar is delicious. very high quality, good price. portions are not huge, but personally I prefer to enjoy a meal, eat everything and be full, not stuffed!

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank NumLock987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LucaChevalier, Front Office Manager at Beresford Hotel, responded to this reviewResponded 15 October 2017

Dear Guest,
Thank you for taking the time to tell us about your recent stay and for highlighting our friendly team, great location and superb food. Your kind comments will be passed on to the Team.
The hotel hotel has a very characteristic structure and presents different type of furniture, decorations, beddings, styles and views.
We really hope on your next visit you will get the opportunity to dine in our restaurant and avail of our special offer of 10% discount from the A’ La carte menu.
We look forward to welcome you back to Dublin in the near future
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

The main reason I chose to stay here was its location: the bus terminal is across the street, a taxi stand around the block, and it is only a 2 block walk to Connolly train station (for trains going north). Also, by virtue of the road patterns, it is very easy to walk to all of Dublin's major attractions within 20 minutes. That said, I was also pleasantly surprised by the Hotel itself, given some of the other reviews here. Our room was large by the standards of European hotels, the bathroom too, and both were well stocked with amenities. The wifi in the room was weak, but worked quite well in the lobby and restaurant. The breakfast buffet was very good and filing and had all the traditional ingredients. I was never bothered by noise, despite being in a room very close to the nearby tram tracks. All in all, a very good choice among Dublin Hotels.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Patrick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LucaChevalier, Front Office Manager at Beresford Hotel, responded to this reviewResponded 24 September 2017

Dear Patrick F,
Thank you for taking the time to share your recent stay with us, and for highlighting our great location and tasty breakfast.
We have since upgraded the WiFi in the Hotel and we are now providing high speed complimentary WiFi.
We really look forward to welcome you soon at the Beresford Hotel, hoping that on your next visit you will have the opportunity to taste our delicious dinner meals in our Italian restaurant Il Vignardo.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

Hotel needs a big update. Don't go there. For the money you have to pay (I even needed to pay 249 euro for just 1 night) you'll not get the value you expect. The people were nice and helpful, but that doesn't bring the scale in balance when compared to the poor quality. There was no airconditioning in the room. Even with a temperature of 10 - 15 degrees Celsius outside it was hot. Way to much moist in the room and the bathroom quality was poor. I only had hot (but really hot) water coming out the shower. Breakfast was OK but not really fresh. I'm planning to go to Dublin with my wife soon, but for sure will pick another hotel. Sorry to have been there for this amount of money.

And worst of all, I'm still having the feeling that my body is itching all over. Didn't see any bugs in the bed, but am expecting the worst.

  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank MenM B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LucaChevalier, Front Office Manager at Beresford Hotel, responded to this reviewResponded 24 September 2017

Dear Guest,
We welcome all feedback whether positive or negative as it helps us to make sure we are meeting our guests’ preferences. We are obviously disappointed that your experience at the Beresford Hotel did not fulfil your expectations.
Unfortunately we don’t have any rooms which are equipped with air conditioning and we are also not advertising it on any of the websites. Our front desk is operating 24h and upon request we do provide fan if required.
Knowing that there was a problem with the water in the room we would have looked in to it as a matter of urgency.
Regarding the hygiene standard of mattresses in the rooms, they are all up to health & safety standards and being hygenised on a regular basis.
Kind Regards,

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