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Traveller rating
2,518
822
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59
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All reviews grafton street great location st stephens concierge staff five star hotel turn down service excellent hotel central location mini bar hotel bar trinity college ireland euro
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14 - 19 of 3,807 reviews
Reviewed 4 weeks ago via mobile

Excellent central location. Very friendly and attentive staff. Great atmosphere, excellent COVID protocol. We had standard room, which was very comfortable. Excellent breakfast. Would highly recommend this hotel, we would stay here again .

Date of stay: August 2021
Trip type: Travelled solo
Thank Tomb70000
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Pros: The hotel is modern with bold colors and great location. Decent service but not a great problem solving staff.
Cons: Very small space, Lukewarm shower, understaffed and a mediocre breakfast. Definitely not value for money.

Room tip: Make sure the room is what you booked and the shower water is hot.
Date of stay: August 2021
    • Value
    • Rooms
    • Service
Thank hou64
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Location is perfect and the staff is perfect,too . We had a terrace bedroom on the 5th floor overlooking St Stephens Green which we really enjoyed.There is a lovely bar in the hotel which has a great drinks menu and a very extensive bar food menu

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank maryzambelli
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Myself and my partner booked this hotel for a night away and we had such a lovely time the hotel was lovely but it was the staff that made the experience all the better they couldn’t do enough for you

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ballykeel47
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

It was nice to get away after a hectic few months and visit family, the hotel was well kept but seems critically low on staff. Reception staff in heels and skirts helping to carry luggage and gear for guests is not a good look for the establishment (or the guests who allow them to do it). Being a casual golfer myself, those bags can easily weigh +35lb.

The staff was very nice in general and seemed to be trying their best but seemed quite stressed and stretched which is understandable. The -2 stars is for the management.

John

Room tip: Good central location, close to everything. Be mindful that staff are stretched, 5 star level not quite met.
Date of stay: August 2021
Trip type: Travelled solo
Thank AverageFloridian
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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