We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Have Dessert at Citron!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Fitzwilliam Hotel Dublin
Ranked #13 of 151 Hotels in Dublin
Certificate of Excellence
Connecticut
Level Contributor
295 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“Have Dessert at Citron!”
Reviewed 29 July 2012

We spent one night here and it was grand. The property is modern, immaculate and stylish, the staff is world-class professional. The room was stylish and modern. We had dessert at Citron, the staff was happy and friendly and the desserts were wonderful. Breakfast the next morning was at Citron and it was great, buffet, sausage and eggs, I asked for white toast and got six half slices on a chrome server. I wish we had spent our entire stay here.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BaysideConnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, 8 August 2012
Dear BaysideConnecticut,

Greetings from the Fitzwilliam Hotel Dublin.

Thank you for taking the time to rate your stay with us on tripadvisor.

The team and I are delighted that you have enjoyed your visit to us and take heart from the positive sentiments you have expressed regarding the service levels we have provided.

We look forward to an opportunity to welcome you back to the Fitzwilliam Hotel in the near future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,546 reviews from our community

Traveller rating
    1,617
    610
    210
    66
    43
See reviews for
381
1,173
113
439
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (399)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New Orleans, Louisiana
Level Contributor
137 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 26 July 2012

The hotel is updated and the rooms are modern and clean but I found that the staff was either friendly or somewhat distant. There was a really nice gentleman working the desk at check-in, but on another occasion there was an unsmiley and uninformative front desk lady. Also, the breakfast buffet advertised was available one morning, but not for the other 2 nights we stayed. We had to order au la carte so didn't have much to select from.

Overall, rate paid was reasonable and the rooms were clean, but I probably wouldn't go back due to the inconsistencies.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wendy5o4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, 8 August 2012
Dear Wendy5o4,

Greetings from the Fitzwilliam Hotel Dublin.

Thank you for taking the time to provide detailed feedback on your most recent stay with us.
I am delighted to read that you have enjoyed our hotel.

Please accept my apologies for the inconsistencies you found both in our service & procedures
Understandably this has detracted from your overall experience.

I would be delighted to act as your point of contact to ensure that any return visit to the Fitzwilliam Hotel would be seen as our opportunity to provide the perfect stay.

Kind Regards,

Guest_Relations_Fitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 24 July 2012

I booked this hotel for 2 nights for myself and my friend as it was her 50th birthday. I have to say from start to finish our experience was first class. The hotel arranged some birthday treats for her which was totally unexpected and made her day as due to family circumstances she rarely gets a break away.
All the staff from front desk to concierge toi cleaning staff were excellent and so polite and kind and totally sincere. Our twin room was one of the best I have stayed in in the UK. It had everything and more that you could possibly want. The bathroom was a great size with good power shower and very big bath- great for relaxing. We had a quiet room overlooking the courtyard which suited us fine. The breakfast was also one of the best I have ever had and it simply had everything you could possibly want. The location was ideal opposite St Stephens park and very close to all the shops.
I would not hestitate to recommend this hotel and in fact hope to return one day with my husband and would not even consider staying anywhere else.

Room Tip: Rooms at the back are quiet
See more room tips
  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cazleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, 8 August 2012
Dear cazleeds,

Greetings from the Fitzwilliam Hotel Dublin.

I am delighted that you have taken the time to provide feedback on this most enjoyable stay with us.
I am happy to hear that the quality of our food & service provided a great memory and assure your that this will be passed on to those concerned.
We look forward to welcoming many guests who you will hopefully direct our way. Hopefully you will return shortly with your husband.

Kind Regards,

Guest_Relations_Fitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denville, NJ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2012

Perfect location, professional and fun staff, quality accommodations.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cyrano1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, 8 August 2012
Dear cyrano 1950

Greetings from the Fitzwilliam Hotel Dublin.

Thank you for taking the time to rate your stay with us on tripadvisor.

The team and I are delighted that you have enjoyed your visit to us and take heart from the positive sentiments you have expressed regarding the service levels we have provided.

We look forward to an opportunity to welcome you back to the Fitzwilliam Hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 23 July 2012

Despite the negative title for this review, I don’t wish to put people off staying here. There is a lot going for it.

I’d stayed here regularly a few years ago, and loved it. I’d become familiar with the different room types, so was very specific when I made the latest booking (by phone): an executive room with a queen bed (not one of those hateful zip-links), overlooking the courtyard, and definitely not on the smoking floor (fifth). I mentioned that I’d been offered upgrades to front-facing rooms in the past but had always turned them down, preferring the quietness of the courtyard-facing rooms. Although the rooms overlooking St Stephen’s Green are generally bigger and have great views, they suffer from street noise and the sounds emanating from the nightclubs below. It was all confirmed in writing. However, when we checked in, we were given a room at the front! We hoped that keeping the window shut would keep out the noise, but it was not to be. Unable to sleep, we contacted reception. We were offered a room on the fifth floor, so that was no good. Next came the sixth floor. The lift doesn’t go this far, so you have the use the stairs. These rooms are tiny, with less storage space and a sloping ceiling. They feel crammed with furniture and claustrophobic. We were then offered a room on the second floor; perfect (exactly what I’d originally asked for) but for the zip-link bed. The concierge, Bob, agreed to swap the bed if we didn’t mind staying up a bit longer. We were happy to do that, but then the duty manager told us it wasn’t possible (I won’t bore you with the details). We were finally offered 350 – a bigger room with a queen bed, and a balcony overlooking the courtyard. But there was a catch: it had been promised to someone arriving the next day and we’d have to move again! We decided to check out the following morning and move to our favourite Dublin B&B: Ariel House in Ballsbridge. Miraculously, they had a room at short notice.

And so to the positives.

The location is fantastic (take the opportunity to walk down Grafton Street before the crowds arrive). The staff are friendly and helpful. Most of the rooms – notably the smaller, executive, rooms overlooking the courtyard – are very well designed. A wall of wardrobes and cupboards divides the bedroom from a small hallway. You can put suitcases and shoes here, leaving the bedroom uncluttered. There’s a CD player (with a speaker in the bathroom, although you can switch that feed off). The bathroom is wonderful, with dimmable lights, a huge bath (with a drencher shower over) and tealights (a lovely touch). The beds are comfortable. Although room 350 (for example) is bigger, I didn’t like the design: the door opens straight into the room – not great if housekeeping knocks and enters without waiting for a reply (although it didn’t happen on this occasion)! The food in the Citron restaurant (which has a balcony overlooking reception) is superb; the service is attentive without being intrusive. (While eating there, we were entertained by loud Americans practising their golf-swing in the foyer!) There’s parking in the basement (just 10 euros for 24 hours) and you can take the lift straight from there to your floor. We enjoyed spending time sitting at the bar. The cocktail menu is excellent, and the staff are chatty (if you want them to be). WiFi is complimentary.

Room Tip: * Courtyard-facing executive rooms are well designed and quiet * Front-facing rooms suffer from str...
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Enigmatist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, 8 August 2012
Dear Enigmatist,

Greetings from the Fitzwilliam Hotel Dublin.

Thank you for taking the time to provide detailed feedback on your most recent stay with us.
I am delighted to read that you have enjoyed our location, decor, style, quality of food in Citron and the friendly service.

Whilst from your review I understand that you had a number of inconveniences with your both your room type & the street noise. I can guarantee you that in future when you have written confimation about your specific requests that this will be acted upon

I would also be delighted to act as your point of contact to ensure any return visit to the Fitzwilliam Hotel would be seen as our opportunity to provide the perfect return visit.

Kind Regards,

Guest_Relations_Fitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dublin hotels
0.2 km away
The Westbury
The Westbury
#6 of 151 in Dublin
3,834 reviews
0.6 km away
The Merrion Hotel
The Merrion Hotel
#1 of 151 in Dublin
3,192 reviews
0.4 km away
The Shelbourne Dublin, A Renaissance Hotel
Show Prices
Show Prices
Show Prices
1.6 km away
The Marker Hotel
The Marker Hotel
#2 of 151 in Dublin
3,025 reviews
0.3 km away
Brooks Hotel
Brooks Hotel
#9 of 151 in Dublin
2,266 reviews
0.5 km away
Radisson Blu Royal Hotel, Dublin
Show Prices
Show Prices
Show Prices

Been to Fitzwilliam Hotel Dublin? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Fitzwilliam Hotel Dublin

Property: Fitzwilliam Hotel Dublin
Address: 127-128 St Stephen's Green, Dublin D2, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #13 of 151 Hotels in Dublin
Price range (per night): ₹ 19,707 - ₹ 36,829
Hotel Class:5 star — Fitzwilliam Hotel Dublin 5*
Number of rooms: 139
Official Description (provided by the hotel):
The Fitzwilliam Hotel, Dublin’s most luxurious design hotel is located in the heart of the city. Experience the best of both worlds when staying at this chic haven, to one side the tranquility and calm of St Stephen’s Green and to the other, Grafton Street, Dublin’s finest shopping avenue.From its central location, in amongst this buzzing vibrant city it is an easy stroll to explore the leading cultural, historical and leisure attractions. Or just step out to the chic shopping, high energy bars, fine dining restaurants and chattering Cafes ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Preferred Hotels, Agoda, Expedia, Booking.com and HotelQuickly so you can book your Fitzwilliam Hotel Dublin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing