We paid for the tour and walked in and they said you can follow a tour or just go on your own. Several just went on their own and it was a bit chaotic. We had the free pint and the Guinness and beef stew. Very crowded.... Can't imagine what it's like during the summer months. The bar at the top was so crowded that you couldn't really see outside unless you pushed your way to the windows. Came away with a cute t-shirt and that's about it. Wouldn't do it again.
Thanks for taking the time to get in contact. At this time of year we do welcome a lot of visitors to Guinness Storehouse. We do have a plan in place to try to keep a steady flow moving through the building but nonetheless we appreciate it can get very crowded at times. We’re sorry to hear this impacted on your visit. Thanks again for the feedback, it’s always appreciated. I hope we can welcome you back to the Home of Guinness soon. Sláinte!