My mom and I booked a room here after reading the great reviews. Unfortunately, our flight into Dublin was delayed and then cancelled. I e-mailed very late (around 9 pm) just to let them know we would not make it. I was hoping for a partial refund but was sure that I would be charged because it was so late. Seamus e-mailed me back right away and told me there would be no charge. He was very understanding and very helpful. He had the option to charge us a night but didn't charge us anything. I would definitely choose this place in the future. If the staff is this nice without even meeting us, they must be wonderful in person.
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