The entrance and reception are classy and elegant. The illusion ended there, for us.
The first room we were given looked out onto the street and was very noisy; acceptable in a city, so tried closing the window, but it was broken. We were moved to another room - overlooking the bins, two large fan units, roosting pigeons, with our bedroom window covered in droppings. Disgusting!
Bedrooms were basic, for a 4 star, with loo roll and tissues supplies of very cheap quality.
We had hired a car for our trip and the hotel charged for car parking on a daily basis. If you want to use the spa - you can - for a price! Discounted for guests, but nonetheless, we had expected it to be available as part of the hotel facilities.
Plus - if you want more than a basic couple of channels, you will be charged 6 Euros 50 cents, for internet or any additional tv channels. It seems this hotel charges for everything, so be aware of this when booking.
Pigeon feathers in the dining room completed our dissatisfaction with this establishment.
We have visited many 4 star hotels and guest houses in Europe; this one does not deserve its rating. Marble floors and chandeliers look good, but guests are more interested in personal comfort and in having pleasant facilities to return to after a busy day sightseeing, without having to pay extra for things which most 4 stars offer as standard.
- Official Description (provided by the hotel):
- The Imperial and Escape Spa and Hair Salon is a magical hotel that blends the warmth and intimacy of times past with the style and luxury of a contemporary hotel. Its design merges the traditional and the contemporary to create an environment with a unique warm and welcoming personality. Recently refurbished, the Imperial Hotel has 130 beautifully appointed rooms, new executive suites and rooftop penthouse suite. Escape Salon and Spa offers the perfect fusion of natural and holistic treatments in the most luxurious of settings. Irelands 1st Aveda Lifestyle Salon & Spa. ... more less
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- Also Known As:
- Imperial Hotel With Escape Salon
- Imperial Hotel Cork