Arrived today before 3.pm and was told we could not have cream tea as they had no scones! We find it strange as they should have been better organised as this was within a school holiday week and a more favourable weather forecast. Also we find it strange that they have 2 lovely bakers ovens which could fire a batch of scones in less than 15 minutes. Does this mean they do not bake their own cakes etc. We also notice once again a lack of leadership within they front of house area with no clear lines of co-ordinated communication i.e.. one server took the order then did not follow it through, resulting in a slow and disjointed service. We also noticed a child sliding along a counter where ice cream is served, which is not good practice from a food hygiene point of view.
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