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“Was disapponted”

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Kilkerran Guest House
Ranked #41 of 52 Ayr B&B and Inns
Reviewed 30 August 2017

I booked a downstairs room with kingsize bed and ensuite as i have trouble with stairs, i also need help washing etc so obviously i need an ensuite, when we arrived i was taken into second adjoined house and up a flight of stairs, i told her that i had booked a downstairs room as i have real difficulty with stairs, i was told that she had given my room to a disabled couple and it wasnt available, i was not happy i asked about ensuite and the room didnt have 1 i had to share bathroom with 3 other rooms, i told her i needed ensuite and booked an ensuite she said i could have the room at a reduced rate or i didnt have to stay and she wouldnt charge me,it was 4 oclock in afternoon were was i going to find another hotel, so had to make best of it,as i need help with the bathroom we tried to use sink in room and no hot water, neither was it hot in the bathroom,i reported it but still no hot water up to leaving, the radiater was never warm so had chilly room it was hard work for hubby looking after me, the hotel itself was nice and clean in all areas, breakfast was very good had choce of what we wanted from cereal to fried breakfast, all well presented staff were lovely and had a smile, it would of been a lovely stay if we had the room we booked

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank lindylouharker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 59 reviews

Reviewed 31 July 2017 via mobile

We were pleasantly surprised at a lovely gift from our daughter, of a night away in a Prestwick guesthouse, namely the Kilkerran Guest house.
Situated on a busy main road, parking is available to guests, very handy.
We got a friendly greeting from Margaret, who showed us our room at the top of the stairs.
Our room (no.4) was a decent size, comfy twin beds, clean, bright and was furnished with a wardrobe, chest of drawers and tv. There was also a small washbasin and mirror. The toilet and bath/shower were shared between three rooms.
Adequate soundproofing made for a pretty good sleep, considering the proximity of the main road.
And to breakfast! The small dining room accommodated 12 guests, but was not too cramped to move. Cereal & fruit juice were available, but we opted for the full Scottish! Sausage, bacon, black pudding, tattie scone, mushrooms, tomato, beans & egg how you wanted it, plus plenty toast, tea and coffee. Happy campers!
To summarise - pleasant stay, could maybe do with a wee makeover, excellent breakfast, good value for money.
Would definitely stay again.

Stayed: July 2017, travelled as a couple
1  Thank Kenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

Fantastic 3 night stay Margaret and her staff helpful and nothing any trouble room clean only thing was the stairs which Margret rectified no problem. Enjoyed our stay lol booked for next year again many thanks Margaret and her team mike&janie x

Stayed: July 2017, travelled as a couple
Thank cairnmount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017

Was concerned about previous reviews - I shouldn't have worried. We had the downstairs on suite, with a lovely sized Queen Ann bed. The room was lovely and clean and well stocked with tea and coffee and biscuits. The breakfast was superb, and Margaret even sent me on my way with a good few slices of black pudding to bring home!! Nothing was too much trouble for Margaret and the girls. THANK YOU for a wonderful stay. BE ASSURED we will be back - David and Anne New Tredegar, Wales.

Room Tip: Downstairs on suite is ideal for a couple.
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  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank DavidBeynon102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2017

Booked a two night stay at this B&B. Stayed one night then left the following morning. The Place was in a state of refurbishment and extention. The room was adequate but dirty. An inch thick of dust was found down the side of the bedside cupboard and old wrappers from previous occupants. The bedding appeared clean at first but on closer inspection it was stained with what looked like hair dye. Shower in the morning was luke warm at best and mostley cold. Breakfast was adequate. There was a tele in the room but only one channel could be found and the volume couldnt be changed. The box probably needed new batteries and it was damaged. Avoid this pace till they at least find the hoover!!

Room Tip: Avoid this hotel
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  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tracey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kilkerran Guest House

Address: 15 Prestwick Road, Ayr KA8 8LD, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Free Breakfast
Hotel Style:
Ranked #41 of 52 B&Bs / Inns in Ayr
Price Range: ₹ 2,314 - ₹ 4,371 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Kilkerran Guest House 2*
Number of rooms: 10
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Also Known As:
Kilkerran Guest House Ayr, Scotland

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