We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Unbelievably bad service” 1 of 5 bubbles
Review of GlenPark Hotel

GlenPark Hotel
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Ayr
Check In dd/mm/yyyy Check Out dd/mm/yyyy
GlenPark Hotel
Ranked #27 of 61 Ayr B&B and Inns
Ayr, Scotland
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Unbelievably bad service”
1 of 5 bubbles Reviewed 28 April 2012 via mobile

I have done several reviews on Tripadvisor from all over the world and it saddens me to do my first really bad one in my home town. Today my wife and I were walking into town from the bus station and decided to have a refreshment at the Glenpark. We entered the bar and I asked for a pint of beer and a coffee and was informed by the excuse for a barmaid that it was not possible to have a coffee at this hour. This was 4.15 on a Saturday afternoon in an establishment that thinks it is a hotel. Also the manner in which I was told was as if it was a ridiculous request. Obviously I will not return here and would not recommend it to anyone.

Stayed April 2012
Helpful?
3 Thank iain48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

36 reviews from our community

Traveller rating
    13
    17
    3
    1
    2
See reviews for
6
8
1
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Comber, United Kingdom
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 15 May 2011

Just returned from a weekend golfing break in Ayr. This is the second time I have used this family run hotel. The Public Areas (bar restaurant) have been refurbished and are modern and pleasant. However the bedrooms are in desperate need of upgrading. It is the first time I have used a shower where the control/tap is outside the shower cubicle.
I wasn’t that fussed on the yellow suite with some stain of rust or something in the wash hand basin (a little off putting) Breakfast is OK, as are evening meals.
A bit of a problem returning late at night as the porter serves the residents bar and if busy, cant come to open the door. Overall not bad, but a revamp of the rooms to the standard of the public areas would greatly enhance this hotel. Recommend it for sporting groups but not a Romantic getaway.

  • Stayed May 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank magherascouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ayr hotels
0.4 km away
Ayrshire & Galloway Hotel
0.2 km away
Savoy Park Hotel
Savoy Park Hotel
#1 of 18 in Ayr
4.5 of 5 bubbles 804 reviews
0.2 km away
Fairfield House Hotel
Show Prices
Show Prices
Show Prices
1.5 km away
Western House Hotel
0.1 km away
Canter Holm Guest House
0.1 km away
Miller House Guest House
Show Prices
Show Prices
Show Prices

Been to GlenPark Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about GlenPark Hotel

Property: GlenPark Hotel
Address: 5 Racecourse Road, Ayr KA7 2DG, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Restaurant
Hotel Style:
Ranked #27 of 61 B&Bs / Inns in Ayr
Number of rooms: 21
Also Known As:
GlenPark Hotel Ayr, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing