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Reviews (1,040)
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All reviewshallmark hotelbuffet breakfasttwo double bedscoach partiesno liftbit datedreception staffnight breakbar pricesfamily roomcourse mealboth nightsgreat weekendshort breakstayed here for one nighthaggisfirst class
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62 - 67 of 1,040 reviews
Reviewed 17 December 2017 via mobile

The hotel is nice for the price. Friendly staff and reasonable facilities. The night we stayed there was a Xmas party being held so our night sleep was disturbed by other noisey guests. Room was a good size but a little more attention to detail with the cleaning is needed. However the teabags and coffee in the room was a good quality rather than the normal pg tips.

Stayed: December 2017, travelled with family
1  Thank kallard82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrvineOpsManager, Manager at Riverside Lodge Hotel, responded to this reviewResponded 19 December 2017

Dear kallard82,

Thank you for leaving a review, sharing your experience of your recent christmas stay with us. I can only apologise for the noise during the night and your sleep being disturbed. I will certainly relay your comments onto Housekeeping regarding your room. I hope that this will not hinder you choosing us to stay with again and i hope that we can be of service to you again in the future.

Kind regards

Mark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2017 via mobile

Huge Thanks to all at the Hallmark hotel Irvine for a fabulous night .....booked with 30 friends so received 10% discount and a free room ....service and food was fantastic ....danced the whole night ......looking forward to next year

Stayed: December 2017, travelled with friends
1  Thank elainenicol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrvineOpsManager, Manager at Riverside Lodge Hotel, responded to this reviewResponded 19 December 2017

Dear elainenicol,

Thank you for taking the time to write a review about your recent christmas party night, I will share your comments with all of the team and they will be delighted to hear feedback like this.
We hope to be of service to you again and look forward to seeing you again next year.

Kind regards

Mark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017

Excellent weekend, good accommodation and food. Absolutely no complaints. Second time at this hofel. Would certanly return and recommend to friends, staff were most helpful and friendly, couldn't do enough for us. Room was ready for us even although we arrived early. Room was also very clean and tidy.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank william_mcgrehan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrvineOpsManager, Manager at Riverside Lodge Hotel, responded to this reviewResponded 19 December 2017

Dear william_mcgrehan,
Thank you for taking the time to leave an online review of your weekend trip. We are all delighted that you had an enjoyable stay with us and we hope to be of service to you again in the future.

Kind regards

Mark

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Reviewed 11 December 2017

Stayed for a long weekend, had a large ground floor room which wasn’t accessible for disabled guests. Room could have done with some fresh air as it had a damp smell due to the poor insulation around the French doors (they didn’t open) and was in need of a decent dust over the furniture. Bed was comfortable enough. Bathroom has black mould on the walls around the bath which needed a clean. Reception area and restaurant were clean and tidy. Parties were going on for both nights of our stay but only heard some inconsiderate guests making a noise when going to their rooms sometime after 2am. Breakfast was decent, shame about the coffee pot - no chance of a second cup if you both drink coffee. Overall decent enough for a weekend but not for any longer.

Room Tip: Not sure about other rooms but get one with a window that opens.
Stayed: December 2017, travelled as a couple
1  Thank lindagP8494KQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrvineOpsManager, Manager at Riverside Lodge Hotel, responded to this reviewResponded 19 December 2017

Dear lindagP8494KQ,

Apologises for the shortcomings you experienced during your recent stay with us, i have noted your points and will speak to the relative departments.

We hope to be of service to you again in the future.

Kind regards

Mark

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Reviewed 8 December 2017

Stayed for 1 night as i had business calls in Irvine. Nice, large ground floor room. Comfortably warm. Decent bath with shower. Good breakfast choice. All at a fair price. Will use again if I am staying in the area for business in the future.

  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Riverside Lodge Hotel, responded to this reviewResponded 9 December 2017

Dear John B

Thank you for taking the time to write your review and thank you for your positive, complimentary remarks. Very much appreciated.

Regards

Frank

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